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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

AI: Lean in, grow with it, and raise the bar


Brandon Batt on helping employees gain confidence with AI through experimentation, peer learning, strong guardrails and human accountability.

Blog

Accessible Documents: Essential for Some, Better for All


Digital accessibility is often treated as a legal obligation, but its true power lies in universal design.

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E-invoicing from 2027: are German businesses really ready?


Many businesses still have plenty to do before Germany’s e-invoicing mandate arrives in 2027. In a Quadient survey from April 2026, 75 per cent of respondents said their invoicing was already digital, yet just 6 per cent said they met every requirement.

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Closing the Cash Visibility Gap: How UK Finance Teams Can See Their True Cash Position


Insights from Quadient's webinar on unifying accounts payable and accounts receivable to improve cash visibility, liquidity and decision-making

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Why your AR team's inbox is the most expensive workflow you haven't automated (yet)


Discover how agentic AI is transforming AR workflows and improving performance.

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The right platform for the job


Every company touts their solution as the best. Discover why outside analyst assessment is vital to picking the best solution for your organization.

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The health risks hiding in traditional finance


Uncover the risks and gaps in your financial processes that threaten your organization's financial health

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The cost of the current state


Its may seem easy to rely on your current way of managing accounts payable and accounts receivable, but what is the long-term cost of business as usual?

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Move to a purpose-built platform


You've identified the gaps in your financial processes. Discover why a purpose-built platform provides the most comprehensive solution.

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The slow bleed draining your cash flow


Uncover the practices that are costing you money in accounts payable and accounts receivable