Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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4 Key Risks of an Outdated CCM System
Is outdated CCM software costing you time and money? Downtime, compliance risks and inefficiencies add up fast. Learn how a modern CCM solution can help.
Transforming data collection with intelligent forms
Read this article to learn what intelligent forms are and how they work. We’ll also explore their multiple benefits, from reducing abandonment rates to improving data accuracy.
10 tips for improved credit management
Discover 10 tips for businesses to manage credit effectively. By following these tips, businesses can reduce credit risk, improve cash flow and build strong relationships with their customers.
5 Accounts Receivable Challenges and How to Solve Them
Discover the five biggest accounts receivable problems responsible for late payments and a high DSO.
The transformative impact of purchase order automation
In this article, we’ll define PO automation and discuss manual versus automated purchasing processes. We’ll explore the PO process, the benefits of automating the process and six key features to look for in PO automation software.
How artificial intelligence is used in accounting
Is AI going to steal my accounting job? We explore what artificial intelligence means for accounting and finance and how it's transforming the industry.
What Is An AR Ageing Report And How Does It Benefit Your Business?
The AR ageing report is a critical tracking mechanism for cash flow planning. Learn what an AR ageing report is and what it should include and way.
Is accounts payable a liability or an asset?
Understand whether accounts payable is an asset or a liability, how to report AP and record this accounting essential on a balance sheet.
The transformative power of automated invoice processing
Read this article to learn about the transformative power of automated invoice processing software. We’ll discuss the hurdles posed by manual processes, the features of automated invoice processing software and the advantages it brings.
Harnessing automation for efficient invoice tracking
Read this article to learn about invoice tracking and its significance in the realm of accounts payable. We’ll begin by defining the term, then we’ll explore the steps involved in the invoice tracking process, and finally, we’ll explore the benefits of investing in automated invoice tracking software.