Learn what should be taken into account when setting up and managing a mail centre. It examines the mail and parcel needs of organizations and provides insights into trends in the U.S. and Germany. The paper explains how a mail centre can support small and medium-sized business (SMBs) and highlights what needs to be taken into consideration before investing in the different mail centre solutions available today.

The main points to note are:

• Multiple hardware and software solutions are available for mail centres
• More and more parcels are being processed due to the growth in e-commerce
• Mail can be outsourced or handled internally
• Intelligent software can help you customize your mail
• There 10 key business processes that a mail centre can offer
• Certain factors should be evaluated before you invest in a mail centre solution

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