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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

The most common excuses for not automating accounts receivable


When it comes to excuses for not automating AR, we've heard them all. However, we've yet to hear an excuse that stood up under scrutiny.

Blog

The true cost of manually processing invoices


It is vital for organisations to keep a close eye on their operating costs. In this article, we calculate the cost of manually processing invoices.

Article

Bunker Hill Community College Selects Quadient Smart Lockers to Provide Students with Flexible, Private Access to Food


The public community college in Boston selected Parcel Pending by Quadient refrigerated lockers to expand a programme that assists students struggling with food insecurity.

Case Study

PermiServ enhances capacity and mailing verification with Quadient folder inserters (Copy)


PermiServ is a management software and print solutions company that specialises in label printing and direct mail and provides permit printing and Cloud Management Services to 100 councils/local authorities. In 2021, PermiServ implemented Quadient folder inserters and production AIMS management software to support its full-service, in-house provision to clients.

Article

Quadient Named Among Top Providers of Accounts Payable Invoice Automation in Analyst Evaluation


Quadient Named Among Top Providers of Accounts Payable Invoice Automation in Analyst Evaluation

Blog

Keeping it Simple: The Top 4 Business Benefits of Customer Communication Management


Here we will highlight four fundamental ways in which CCM will improve your business.

Blog

The power of flexible customer communications management deployment


Communication needs are not one size fits all. Learn how any-premise CCM offers ultimate deployment flexibility.

Brochure

iX-3 Series with S.M.A.R.T.


Compact. Cost-Effective. Effortless. The iX-3 Series offers small offices the most pragmatic choice for delivering effortless mailing and shipping operations. Don’t let the compact design fool you — the iX-3 is extremely powerful. This system meets the latest USPS® Intelligent Mail Indicia (IMI) and Dimensional Weighing (DIM) requirements.

eBook

A comprehensive guide to mail automation: How to find the right folder inserter for your business


A comprehensive guide to mail automation: How to find the right folder inserter for your business

Video

Go the Distance with Inspire Scaler


This session will look at the capabilities of Inspire Scaler and how it facilitates communications for you through email, dropped transactions and SMS.