Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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A Day In The Life Of An Accounts Receivable Specialist
Click here and read up on what a typical day in the life of an AR specialist might look like. What stage of automation are you at? Contact us to learn more!
Is Call Or Email The Best Way To Chase Down Unpaid Invoices?
Find out whether call or email the best way to chase down unpaid invoices. Click here to find out more.
Creating A Perfectly Balanced Credit Policy To Protect Your Cash Flow
Writing a good credit policy is essential for businesses. Learn the essential steps to creating a balanced policy that protects your cash flow.
Four Things to Look forward to with Quadient AR Advanced Cash Application
Cash application is a vital part of the accounts receivable process. Learn how Quadient AR's new cash app technology streamlines and optimises the process.
How Automation Helps MS Dynamics Users to Eliminate Manual Processes and Provide Better Data Visibility
Quadient AP automation integrates seamlessly with MS Dynamics GP and NAV (365 Business Central On-Prem) — enabling your organisation to eliminate time-consuming manual processes and paper trails while providing greater visibility into AP processes.
Why your outdated customer communication management system is costing you more than it should
By consolidating your customer communication management tools into a single, modern platform, you can reduce complexity, lower costs and improve your ability to engage with customers effectively.
Avoiding modernisation doesn’t eliminate costs. It shifts them into ongoing maintenance, technical debt, lost agility, and growing customer experience risks.
Achieving A Clean Bill of AR Health: CHG Healthcare’s Story
Best practices and solutions that Healthcare Staffing companies can use to optimize accounts receviable.
What Modern AR Should Actually Do
AR technology is easy to compare by features. Capabilities matter, but they don't tell you whether the environment will actually improve the movement from revenue to cash. Learn what a modern AR solution should actually do.
Imagine WeChat, WhatsApp or Messenger-like Enterprise Apps for Communicating with Customers
GMC Software delivers Enterprise Messaging Applications (EMApps) as a complete solution. Read our full blog post for more.