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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Partner

Beehive Online Solutions


Beehive Consulting was established by a group of entrepreneurs from various backgrounds, including Information Technology experts from various industries and disciplines to primarily provide consultancy, functional outsourcing/managed services and software as a service offering in targeted solution specific areas. The intellectual capacity and experience within Beehive Consulting makes it possible for the company to provide real business value by collaborating with their customers to provide affordable and fit for purpose solutions.

Knowledge Hub Article

A guide to full-cycle accounts payable


Master the full-cycle accounts payable process, discover key AP procedures, and learn how Quadient automation streamlines workflows for efficiency and control.

Knowledge Hub Article

Focusing on cash management during challenging times

Blog

Acronyms used in the digital document industry


Learn the key acronyms used in the digital document industry, including WCAG, PDF/UA, ECM, OCR, and accessibility standards used in document technology.

Learn

Making Tax Digital Software: A Guide


Tax digital software is required for all VAT-registered businesses. Learn more about its uses, benefits, compatibility, and what businesses employ it here.

Learn

What is a global location number (GLN)?


Explore GLN numbers and their vital role in global supply chain efficiency. Learn how they streamline transactions for better business operations.

Learn

What is GTIN?


Global Trade Item Numbers (GTINs) are an integral part of the GS1 family of codes and standards that facilitate global trade and commerce. Learn more here.

Blog

3 pitfalls to avoid when upgrading your Customer Communication Management (CCM) platforms


In this instalment or our blog series, we discuss three common pitfalls organizations encounter during the upgrade process and strategies to overcome them.

Partner

Nirva


Nirva are the UK's agile experts in driving smarter customer communications. They help their clients improve their business critical documents, messaging and processes, maximising the return on their CCM tech investments. In the process they dramatically improve efficiencies and customer experience.

Knowledge Hub Article

Introduction to PO boxes: Everything your business needs to know


This article provides comprehensive information on PO boxes, including their definition, advantages, set-up process, different types, associated costs and how businesses can utilise this service.