Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Aerow Digital
In 2017, AEROW is a European group of 250+ experts specialized in ECM, BI, Digital and Performance: ► Enterprise Content Management, with solutions such as Documentum, SharePoint, OpenText ► Business Intelligence, with solutions such as Oracle, Microsoft and SAP/BO ► Information flow automation and customer experience (input and output flows digitalization, BPM, CRM, mobile applications) ► Application performance management: performance benchmarking & optimization
Alta concept
Quadient Experience Partner Network partner focusing on Quadient Impress solutions in Customer Communication area.
Canada Post Parcel Prices and Services Changes 2023-2024
Canada Post is introducing price adjustments to Domestic, USA, and International parcel prices and services. The rate adjustment is similar to the ones in past years and it helps cover extra handling costs to ensure a successful peak season. Those changes will go into effect on Sept. 12 and run until Jan 15, 2023.
Peter Gibbon is right. You were not meant for paper.
We weren't meant to spend it this way. Human beings were not meant to sit in little cubicles…filling out useless forms
Understanding Address Correction Results
If you’ve been in the mailing industry for awhile, acronyms like CASS, DPV and NCOA are very familiar. Perhaps you run these processes on your mailing lists every day.
Transform your document management with robotic process automation
How RPA handles repetitive tasks eg simple data handling, downloading and updating files, analysing and extracting data, searching databases, validating data and verifying users, monitoring data, users and activity for fraud prevention.
Free PDF accessibility checker: PAC 2024
Learn how PAC 2024 helps test PDF accessibility, verify PDF/UA compliance, and improve accessible digital documents with this free accessibility checker.
TrustPayments Trust Payments Ltd
Sisense
The End of Postage Prepayment?
This week the Postal Regulatory Commission (PRC) approved a USPS request to allow mailers to use credit to pay for their mailings. However, this won’t affect most mailers for awhile.