Industry Perspectives

Part 3: Connecting the dots: megatrends in global customer experience

In part 3 of this blog series, Tamir Sigal, Quadient CMO, examines what it takes to deliver trusted communications, how to bring together data to power the customer journey effectively, and how AI might be integrated into the process to drive efficiency.

Which electronic invoicing platforms are approved or compliant in 2026?

A 2026-ready guide to approved vs compliant e-invoicing platforms. Includes verification steps for France PDP and Peppol access points, a comparison table, selection drivers, “worth it?” test, and FAQs.

Quadient's Intelligent Communication Automation solution doubles down on our mission to drive the world's best customer communications

Find out how Quadient's Intelligent Communication Automation solution drives the world's best customer communications and experiences.

20 e-invoicing statistics to understand the UK and Ireland landscape

Discover 20 key e-invoicing statistics explaining mandates, costs, and VAT reform timelines in the UK and Ireland, and what businesses need to prepare for compliance.

Nuisance Communications Surge: Quadient Highlights Hidden Scale of Email Scams

A Quadient Freedom of Information request highlights a significant increase in email scams and the evolving challenge of digital threats despite a decrease in traditional nuisance calls and texts. This research underscores the need for businesses and regulators to adapt their strategies to combat these emerging digital dangers effectively

Quadient and Jewson Team Up to Bring 24/7 Smart Locker Click and Collect to the building trade

Jewson partners with Quadient to launch 24/7 oversize smart lockers in Luton and Farnborough, enabling secure, seamless click-and-collect for the building trade.

From Good to Great

Discover how automation builds on the capabilities of MS Business Central and makes accounts payable easier than ever.

From Policyholder to Partner: The Future of Customer Communications in the Age of AI and Risk Transparency

Discover how insurers use AI-driven communication for predictive outreach, hyper-personalisation and risk transparency to build trust and strengthen retention.

Inspire iForms Receives Honorable Mention for Technology of the Year

Inspire iForms was recognized by Xplor with an Honorable Mention for 2024 Technology of the Year. Learn how the solution is advancing the CCM industry and driving Total Experience strategy adoption.

Why Legacy Communication Systems Are Failing Your Customers — and Your Staff

How can regulated providers transform the way they communicate with customers?