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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Announcement

Quadient Collaborates with Lush Cosmetics to Transform Accounts Payable Operations with its AP Automation Software


Quadient and Lush UK are partnering to modernise accounts payable through automation. Using Quadient AP integrated with Xero, Lush now processes more than 4,000 invoices per month with faster approvals, stronger controls, and improved efficiency.

Partner

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Announcement

Quadient research finds UK consumers crave mail in a digital world


Quadient research reveals UK consumers still value physical mail. Despite digital dominance, 79% sent physical mail last year, and 53% prioritise urgent letters over digital messages. Businesses must adopt a multi-channel approach for effective communication.

Analyst Report

Inspire in action: The Legal & General digital transformation journey with Harriet Moore, Head of Customer Communications

Partner

Egide Informatique


Quadient Experience Partner Network partner focusing on Quadient Impress solutions in Customer Communication area.

Blog

Six Reasons to go Digital with E-signatures


Save time, money, resources and storage. Find out from Quadient business leaders why your organisation so go digital with e-signatures.

Blog

Where You Purchase Your Mailing System Ink Matters... More Than You Think


Don't cause expensive un-insured repairs. Avoid third-party and counterfeit ink, and learn why using legitimate Quadient ink is your best bet

Partner

Mellon Albania | Quadient


Mellon Albania, a subsidiary of Mellon Technologies and member of Mellon Group of Companies, was founded in 2004 in Tirana, and offers leading front-end and back-end transaction solutions and services to organizations with strong consumer business, such as Retail Banks, Public Utilities, Telecommunications Providers and large Private Companies.

Webinar

AI governance in finance: securing innovation while managing risk


In this executive webinar, we’ll explore why the biggest AI risks in finance come from gaps in workflow governance, and how to safely scale AI across critical processes like accounts payable.

Analyst Report

The CCM Maturity Model: Managing your Transformation


Find out where you are on the CXM maturity model in this complementary analyst report from Quadient.