
Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Dispute Management: How to Protect Your AR Cash Flow
Disputes damage the AR process. They cost employees time and impair customer experiences. Learn how to create a clear dispute management process.
Accounts Receivable Acronyms For Reference
Whether you’re new to accounts receivable and collections or a bit more seasoned, it’s a good idea to brush up on some of the more commonly used acronyms.
Why Your AP Team Needs A Payment Automation Solution
Explore everything you need to know about payment automation; from the basics behind the technology to what to look for in an ideal software for your AP team.
AI and data analytics in accounts payable
Explore the transformative role of AI in accounts payable, focusing on data analytics and its impact on industries like accounting and finance.
Cracking the invoice code: From manual mayhem to modern payment processing with automation
Resolving invoice coding issues manually is time-consuming and often causes payment delays. Learn how invoice automation speeds resolution, preserves vendor relationships, and helps AP get its time back.
6 Accounts Payable Pains and How to Eliminate Them
Here are 6 most common accounts payable challenges that can negatively affect your company’s productivity, precision, bank account and vendor relationships.
Accounts payable outsourcing vs. AP automation
Compare AP automation with outsourcing to find the best fit for your business. Learn how to automate accounts payable and reduce costs while gaining control.
How to Write Effective Dunning Letters (With 3 Examples)
Creating an effective dunning letter is a key process in AR. Learn how to write a dunning letter and a subject line that protects your DSO and find examples.
Top Four Types of Expense Abuse and How to Prevent Them
We looked at the most common types of expense fraud by employees and how automation can weed out the few bad apples.
Profit vs cash flow: what’s the difference?
What do profit and cash flow mean and how do they differ? Understand the key differences and their impact on business sustainability and growth.











