Industry Perspectives

Why document integrity solutions are a must-have for regulated industries

Without the right document processes and output management software, you risk significant privacy breaches due to improperly assembled mail and manual errors. In this blog, we delve into the critical role that document integrity plays in maintaining customer trust and enhancing operational efficiency.

Quadient positions as a Leader in the 2025 SPARK Matrix for Accounts Payable Automation for a third consecutive year

A complimentary copy of the 2025 SPARK Matrix™ for Accounts Payable Automation report to discover how technology leaders like Quadient are transforming AP processes.

Upgrading to SaaS Customer Communications systems

The status quo works for many things - but not your Customer Communications Management (CCM) system. It's common knowledge that technology is constantly evolving and customer expectations are always shifting. Your customer communications are a critical way to show customers that your organisation can adapt to meet their needs, whether that's through hyper-personalised, omnichannel or localised communications. Falling short risks losing their trust and loyalty. Start your journey to SaaS with this comprehensive guide.

Blockchain: Banking, FSI and Insurance Disrupted

Read more about the future of Blockchain and how it is likely to replace traditional ways of communicating to customers by reducing the need to transmit paper documents.

Which accounts payable automation trends will matter most in 2026?

Discover the AP automation trends that will matter most in 2026, including touchless invoice processing, AI-powered workflows, digital payments, real-time reporting, and stronger fraud prevention.

The secret to improving your customer retention rate

Learn the secret to improve your customer retention rate and find out why companies must shift strategies especially during Covid-19.

Part 5: Connecting the dots: megatrends in global customer experience

In part 5 of this blog series, Tamir Sigal, Quadient CMO, looks at building out effective communications processes, how to keep customer communications and invoicing processes flexible, and how we at Quadient applied some of these principles to our invoices.

IDC MarketScape: Worldwide Accounts Payable Automation Software for Small Businesses 2024 Vendor Assessment

Quadient AP automation gives you the tools to make forward-looking, strategic decisions with all of your payables in one place, even when managing AP across multiple entities. Tighter controls over AP processes help prevent fraud and increase visibility for everyone involved in managing accounts payable.

Migrating customer communications to the cloud

Read this article to learn about a new generation of CCM solutions: cloud-based Software-as-a-Service (SaaS).

The power of CCM in the public sector

Read this article to learn how Customer Communication Management (CCM) can benefit public sector and government agencies.