Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Why digital accessibility deserves your attention now
Ensure document accessibility to comply with laws, avoid lawsuits, improve SEO, and foster inclusivity. Tools like Inspire Adapt make legacy PDFs accessible.
Omdia Universe: Customer Communications Management 2026
IDC’s Latest Report Confirms Quadient's Leadership in the Customer Communications Management Software Market
According to IDC's report, Quadient outperformed the overall 7% growth of the market and recorded the highest growth among the top three market leaders.
AMEXIO
Datakeen
Datakeen is a French KYC & identity verification platform that enables businesses to onboard customers securely, eliminate document fraud, and comply with AML/KYC regulations — all without friction in the user experience.
Quadient’s Recent Acquisition, YayPay, Receives Leadership Recognition From IDC
Quadient announces that YayPay, has been named a Market Leader in the IDC MarketScape Worldwide 2020-2021 Vendor Assessment report. Find out more.
AI for Compliance: Safeguarding Healthcare Communications and Data
Explore how healthcare providers can leverage AI-powered cloud-based technology to address compliance challenges.
Quadient Secures Significant Contracts with Healthcare Leaders in the USA
The agreements, collectively valued at nearly 4.5 million euros through multi-year subscription contracts, attest to Quadient's continued success in the customer communications management (CCM) market.
Invoicing in the digital age: How to drive cash flow, cut costs, and reduce your carbon footprint
Efficient invoicing is critical to maintaining strong cash flow, reducing communication costs, and minimizing carbon footprint. Obtain key insights from a recent presentation on "Successful Invoicing in the Digital Age."
The Future of Financial Automation: How Forward-Thinking CFOs Are Transforming Finance
In 2025, forward-thinking CFOs are using financial automation, AI and cloud to boost accuracy, speed up decisions and build more resilient finance teams. Discover the key trends and steps to get started.