
Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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The role and process of collections
The key to successful AR collections is clarity in the process. What is the collections process? What is the cost of collections? Find your answers here.
How to Write Good Collections Emails (With 5 Examples)
Learn how to write good collection emails and find AR collection email templates that help speed up payments and strengthen customer relationships.
Evaluating Market Research: How to choose the right AR automation solution for you
Learn how to review analyst reports like the Gartner Magic Quadrant and SPARK Matrix to determine the best AR automation solution for you.
3 ways to reduce your average days delinquent
Average days delinquent measures the average amount of time it takes a customer to pay a bill after the invoice is due. Learn how to reduce your ADD.
How to Cut Costs, Boost Capacity, and Modernize Your Print Business
From cutting costs and unlocking hidden capacity to evaluating whether it’s time to modernize your equipment, we’ll walk through practical ways to make your operation more efficient and more profitable.
The most shocking cases of accounting fraud in 2021 and how to protect your business
Here are some notable instances of accounting fraud that made the news in 2021 and how to protect your business from these threats. Find out more.
Criminals Want Your Customer Data. Here's What Can Stop Them
Following the Payment Card Industry Data Security Standard (PCI DSS) is a simple way to protect you from the havoc caused by data breaches. Learn more
Accounts Payable automation or document management system: What’s best for you?
Accounts Payable automation and Document Management System (DMS) can resolve the existing and emerging challenges that finance teams face. Find out how today.
Time to be remarkable and BE MORE
Quadient Connects brought together hundreds of tech pioneers and business professionals from across the globe, all intent on striving to BE MORE. With 60+ sessions and demos, over 40 digital transformation experts and a wealth of resources available, participants were at the right launchpad to achieve “more.”
The perfect b2b payment process — 5 features your customers want
A poor B2B payment process can damage cash flow and the lifetime value of customers. Find key features you’ll need to create the ideal payment experience.











