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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

How does Quadient's partnership with DocuSign benefit customers?


Learn how the unique combination of Quadient Inspire and DocuSign gives you a competitive advantage over your competition and is the next step in transforming your business.

Blog

Reminder: New Postage Rates and Forms for April 17


Next Sunday postal prices will rise again. While First-Class stamps for letters less than an ounce are still $0.44, almost every other price is changing on April 17th.

Blog

Webinar replay - Accelerating Cash Flow and Navigating Payment Challenges in Uncertain Times


Whether you are struggling with rising DSO, chasing down overdue payments, or simply trying to modernize your invoice processes, our recent 30-minute webinar offers actionable advice for finance teams of all sizes. Learn from a CFO who tackled these challenges. Watch the replay now.

Blog

Feel Good Stories: How to Ensure Your Letter Makes it to the North Pole this Holiday Season


'Tis the Season! Follow these simple steps to ensure your letter makes it to the North Pole in time for the Holidays, no matter where you are in the world.

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The Complete Guide to Double-Entry Accounting


What is double-entry accounting? Why should you use it? Find the key benefits of double-entry accounting and examine what makes it preferable to single-entry accounting.

Blog

The impact of color printing and inkjet technology


Want to make your envelopes stand out and increase customer engagement? We delve into the ROI of color printing, drawing insights from recent innovations in mail printing technology.

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How Centralized CCM Stops the Copy-Paste Cycle in Financial Communications in 2025


Learn how centralized CCM helps financial institutions streamline communications, reduce compliance risk, and improve speed to market in 2025.

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Best practices for images in enterprise documents


Best practices for using images in enterprise documents. Learn how to improve accessibility, meet compliance standards, and optimize images for print and digital delivery.

Blog

January 2024 USPS Rate Change


The U.S. Postal Service has recently unveiled its proposed price adjustments for 2024. Pending approval, these new postage rates are set to become effective from January 21, 2024, resulting in an approximate 2% increase in mailing services product prices.

Blog

The 13 Advantages of SaaS for Document Management (CCM)


Unlock the benefits of a SaaS CCM solution for your business—flexibility, lower costs, and simplified IT. Pick a provider that aligns with your needs.