Resources

Three Ways To Use Automation And Machine Learning To Resolve Disputes And Increase Cash Flow

With the payment at risk, several factors are now potentially affected, read on to find out how you can manage these factors.

PacificSource expedites migration from legacy technology with Quadient InspireXpress

When PacificSource selected Quadient Inspire for its Customer Communications Management solution, the company had 14 years’ worth of legacy processes, templates, and content blocks to rationalise and migrate to the new system. Utilising InspireXpress gave PacificSource the confidence to migrate their legacy technology to Quadient Inspire smoothly and quickly.

Digital Transformation Versus Digital Solutions: What Are The Differences And Interdependencies?

Although very different from one another, digital transformation and digital solutions are complementary. Learn more from Quadient.

Customer experience management software: how to choose the right CXM solution for your company

Learn how you can choose the right customer experience management software for your company with our 5 tips.

5 Steps Towards More Impactful Customer Communications

Modernising your organisation’s Customer Communications Management (CCM) might not happen in a day, but these five steps can help you to make meaningful progress from the start.

Reading order matters in digital documents

Learn why reading order is critical for accessible digital documents. Discover how proper tagging, logical flow and Quadient Inspire Adapt help ensure PDF/UA and WCAG compliance while improving user experience.

AP Automation by Beanworks Launches Approval Channel Delegation

AP Automation by Beanworks' Approval Channel Delegation feature allows you to transfer invoice and PO approval authority to another colleague in your team.

Quadient Partners with REPAY to Deliver Exceptional Payment Experiences with AP Automation Solution

Quadient announces a technology partnership with Atlanta-based Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, to enhance the payment experience within Quadient’s cloud-based accounts payable (AP) automation solution.

What are the top customer communications management (CCM) trends for 2026?

Discover the key customer communications management trends shaping 2026. Learn how AI, omnichannel delivery, real-time messaging and cloud CCM platforms drive retention and compliance.

What is CX (Customer Experience)?

Find out everything you need about CX (customer experience), the importance for companies to focus on customers and tips to invest in a CXM platform.