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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Why Your AP Team Needs A Payment Automation Solution


Explore everything you need to know about payment automation; from the basics behind the technology to what to look for in an ideal software for your AP team.

Blog

AI and data analytics in accounts payable


Explore the transformative role of AI in accounts payable, focusing on data analytics and its impact on industries like accounting and finance.

Blog

Cracking the invoice code: From manual mayhem to modern payment processing with automation


Resolving invoice coding issues manually is time-consuming and often causes payment delays. Learn how invoice automation speeds resolution, preserves vendor relationships, and helps AP get its time back.

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6 Accounts Payable Pains and How to Eliminate Them


Here are 6 most common accounts payable challenges that can negatively affect your company’s productivity, precision, bank account and vendor relationships.

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E-invoicing 101: What you need to know and why it’s important


E-invoicing is becoming the norm and a requirement in many countries. While it covers a multitude of variants and is a constantly evolving subject, this guide will outline what you need to know for your business when it comes to e-invoicing. E-invoicing is becoming the norm and a requirement in many countries. While it covers a multitude of variants and is a constantly evolving subject, this guide will outline what you need to know for your business when it comes to e-invoicing.

Blog

How to Write Effective Dunning Letters (With 3 Examples)


Creating an effective dunning letter is a key process in AR. Learn how to write a dunning letter and a subject line that protects your DSO and find examples.

Blog

Top Four Types of Expense Abuse and How to Prevent Them


We looked at the most common types of expense fraud by employees and how automation can weed out the few bad apples.

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Profit vs cash flow: what’s the difference?


What do profit and cash flow mean and how do they differ? Understand the key differences and their impact on business sustainability and growth.

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How To Perform a Health Check On Your Accounts Payable


Do you assume everything in your accounts payable department is going well? Do you know for sure? Find out how your team measures up against key accounts payable benchmarks.

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Accounts Payable 101: What payment terms are best for my business?


Discover the ins and outs of payment terms, their impact on business finances and strategies for renegotiation in our blog post.