Unifying Customer Communication to Build Trust in Financial Services in 2026 and Beyond
As Nordic financial institutions lead the way in digital transformation, a critical challenge remains: fragmented customer communication systems that hinder trust, efficiency, and personalisation.
Join us for a 45-minute executive session where we unveil the Nordic blueprint for consolidating customer communications—without disruption. Based on fresh insights from the Quadient & TechConsult study, this webinar explores how BFSI leaders in Sweden, Denmark, Norway, and Finland can unify communication platforms to deliver seamless, secure, and human-centric experiences.
What you’ll learn:
- Why Nordic BFSI firms are digitally advanced but lag in CCM consolidation
- How fragmentation impacts trust, efficiency, and customer experience
- Strategic steps to unify communication without compromising agility
- Real-world insights from Nordic market experts Sarah and Casper
- Live Q&A with our speakers
Who should attend:
- CIOs, CTOs, CMOs, CXOs
- Heads of Digital Transformation
- Customer Experience Leaders in Banking, Insurance, and Financial Services