Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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The top 5 reasons organizations outsource mail operations
Read this article to learn the top five reasons why organizations choose to outsource their mailing operations and why an outsourced mail delivery solution makes sense for small and medium-sized businesses (SMBs).
How much time and money can you save by outsourcing mail?
Read this article to learn how much time and money you can you save by outsourcing mail.
Which type of documents do you process the most using Impress or OMS 500?
Digitizing your invoicing process - a critical time for SMBs
Efficient invoicing and payment processes ensure the seamless delivery of goods and services to customers while maintaining the sustainability and growth of businesses. What are the the intricacies of invoicing and why its crucial in the successful operation of an organization.
An Ambitious First 90 Days for a CXO
Discover information gathering, customer understanding, and strategy development to improve CX initiatives that impact the customer.
Using Address Correction Results to Reduce Return Mail
This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results.
Rebuilding customer communication templates (and how to make it less painful)
If you’ve been tasked with managing the rebuilding of your company’s existing customer communication templates, you’re in the right place. In this blog post, we’ll discuss the challenges of rebuilding your customer communication templates and actionable steps to simplify the process.
Neopost Changes its Name to Quadient
Neopost announces it's changing its corporate business name to Quadient.
First ‘Quadient Connects’ Virtual Conference Will Help Organisations Be More Innovative and Accelerate their Digital Transformation
Quadient is hosting the first-of-its-kind Quadient Connects virtual conference on May 15, 2024, bringing together business leaders and other decision makers from organisations of all sizes.
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