Industry Perspectives

The Beginning of the End for MERLIN

Many in the mailing industry are familiar with MERLIN® (Mail Evaluation Readability Lookup INstrument). It’s the machine used by acceptance clerks to test and verify mailings. Those that have been in the mailing industry for 10 years or more probably remember when MERLIN was first being rolled out and the amount of industry concern that it generated around measuring mail quality at the point of mail acceptance. Two events have recently occurred that are sending a pretty clear signal that MERLIN will soon be relegated to the list of relics that include the buggy whip.

Introducing WTS for Parcel and Mail Tracking

Despite an increase in inbound parcel volumes, many under-pressure post rooms have only manual methods for receiving and processing inbound mail.

One Member, One Voice in 2025: Rethinking Communication Across the Health Plan Ecosystem

Discover how health plans can cut through chaos with unified communication, building trust, clarity, and stronger member relationships.

Introducing Quadient Accounts Receivable by YayPay

Introducing Quadient Accounts Receivable by YayPay

The Impact of Modern CCM Solutions on Operational Efficiency

Is your outdated CCM system slowing you down? See how upgrading to a modern customer communications management solution can transform your operations.

Building an AP Automation Business Case Leadership Will Actually Approve

Build a stronger AP automation business case with practical tips on ROI, risk education, and leadership buy-in from a recent expert webinar.

How much can I save with a postage meter?

A postage meter can save 4–6¢ per First-Class letter while reducing labor, errors, and post office trips. See real savings examples by mail volume.

What Reddit users have to say about Quadient postage meters in 2026

Discover what Reddit users are saying about Quadient postage meters in 2026. Explore real customer feedback on reliability, ease of use, support, and mailing cost savings.

12 RFP answers you need before signing your SaaS CCM contract

As you evaluate SaaS CCM vendors to transform customer experience, get answers to these 12 RFP questions before you sign the contract.

Quadient AP vs. MineralTree

See how Quadient Accounts Payable compares to MineralTree for workflow automation, visibility, and multi-entity management. Quadient AP offers stronger controls and scalable automation for complex operations, while MineralTree fits smaller teams with simple workflows. Explore the difference and book a free demo.