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Knowledge Hub

Explore learning resources and industry insights.

Browse practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Knowledge Hub Article

Top 10 customer communication management best practices


Explore the top 10 best practices of effective customer communication management (CCM) by Quadient. Take your customer relationship to the next level.

Knowledge Hub Article

What is AR collection software?


Read this article to learn what accounts receivable (AR) collection software is, discuss its many benefits, provide tips on what to look for in automated collections software and share best practices for the buying process.

Knowledge Hub Article

The accounts receivable process explained


In this article, we’ll define accounts receivable (AR), outline the AR process and discuss some advantages an effective AR system can provide.

Knowledge Hub Article

12 best practices for accounts payable efficiency


Discover the top 12 best practices for accounts payable. Learn to streamline your payment operations, reduce errors and enhance cash flow management for a healthier bottom line​.

Knowledge Hub Article

A comprehensive guide to preparing your business mail for the USPS®


Dive into our detailed article to master the art of preparing your business mail for USPS. Follow our comprehensive guide to optimize your mailing process. Learn more!

Knowledge Hub Article

Manual vs. automated Certified Mail®


Read this article to learn about manual vs. automated Certified Mail to help you determine which method best aligns with your needs.

Knowledge Hub Article

ERP vs accounting software (AR automation)


Read this article to learn about ERP software and accounts receivable (AR) automation software, including what they are, how they are different, why to integrate them and six best practices to ensure a successful integration.

Knowledge Hub Article

The crucial role of the invoice approval workflow


Learn about the crucial role of the invoice approval workflow in accounts payable including drawbacks of manual processes and the top 7 benefits of automating.

Knowledge Hub Article

Choosing the right folder inserter for your business


Discover the best folder inserter machine for your business needs. Find essential tips and expert advice in our comprehensive guide. Learn more now!

Knowledge Hub Article

Mailing solutions for payroll and accounting teams


Read this article to learn about the various types and benefits of mailing solutions tailored to the needs of payroll and accounting departments.