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Recession-Proofing Your Customer Communications Management Budget
Insider's guide to keeping your CCM software investment on-budget
Center Your Digital Strategy On Customer Outcomes
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New Drop Box Facilitates Returns with Parcel Pending by Quadient Lockers in UK
Parcel delivery company Evri to be the first carrier to use the technology
What is Customer Communication Management?
With technology vendors ramping up contractual audits to offset inflation, it's critical to prepare today in order to protect your CCM budget. This eBook looks at how to prevent and respond to surprise billing, as well as how to assess the long-term viability of your current solution.
Today, an effective digital strategy must be motivated by customer value creation. Learn how to design a digital strategy for the benefit of your customers with complimentary Forrester report access.
As more software companies get acquired by private equity firms, and as inflation increases, tech vendors are turning to license audits as a way to protect profits. Discover the two key license enforcement approaches and how to effectively challenge them.
In view of the overwhelming attendance and positive feedback the last edition of this event received, Innovation Day is returning to Australia on March 9, 2023. Innovation Day will be held in Sydney, an exclusive one-day conference on March 9, 2023 (Thursday) at the stunning View by Sydney, Walsh Bay.
Learn more about how Quadient developed and delivered an app to help doctors and nurses in Czech Republic.
Check out this report about Quadient's entry into the CXM market and how it became the latest vendor profile in IDC's report.
Spring conference season is here. Discover the top conferences you should be at, where Quadient business leaders will be attending and speaking.
Reflection is natural at a time like this. Quadient's helpful resources can help you reflect on digitizing your business.
Discover how global companies can find an effective way to manage a purchasing process that involves multiple suppliers. Find out more!
As businesses continue to be impacted by the ongoing pandemic, we would like to assure you that the Quadient CXM organization has a Business Continuity Plan (BCP) in place to ensure we are able to continue to support and service our Inspire customers and partners.
Your customer journey mapping must evolve into customer journey management. Discover all of the tools you need to adjust at Quadient.
Discover how your organization can get started with the lineup of Quadient Inspire solutions. Contact us today to find out more.
Explore the struggles currently faced by Child Support Enforcement (CSE) agencies, and how Quadient Inspire provides a cost saving solution for you.
Discover the best ways that insurance companies can decide which CX metrics they use. This handy guide by Quadient has all of the info you need.
Generational journey mapping provides valuable insight into the preferences of an overall group, but you must also probe beyond the generalities.
Delays in CCM platform consolidation and adoption are not good. Discover how to expedite these processes in this handy guide by Quadient.
Learn how to deliver exceptional CX for a multi-generational customer base from global business experts - Quadient has all the resources you need.
Take a look at the process of Analyst Report creation and see how Customer Experience is overlooked. Find out if you need to select a new CCM system!
In order to better understand the connected customer, businesses have to first take inventory of their customer communications. It’s important to be aware of the purpose of those communications. For example, the insurance industry historically communicated through phone interactions related to billing and claims.
To meet new expectations and stay ahead of the pack, companies must adapt to the new realities surrounding them.
Macrosoft and Quadient both want you to get value and expected business outcomes from Inspire as soon as possible.
Quadient provides an incredibly powerful set of tools. Discover Quadient Inspire - a simple yet incredibly effective business solution from Quadient.
Macrosoft was pleased to learn of the rapid growth trajectory Quadient Inspire continues to enjoy year after year. We learned from many real-life client case studies.
Learn about the future of customer communications and key trends to watch for from 18 industry leaders in this e-book from Quadient
Your insurance business needs to overcome disruption. Discover three key ways to do that with the use of new and emerging technologies.
Why not let AI handle the bulk of the RFP writing process? Learn how to get started in this guide from Quadient's business experts
Discover how Quadient Inspire R14 makes purchasing a new CCM platform a breeze. Contact us today for your organization's solution.
Learn from leading Quadient business experts whether or not you really need the "Handbook for the Recently Acquired"