Industries we support
Healthcare
Quadient helps healthcare organizations modernize patient communications and financial workflows through secure, AI-powered automation designed for high-volume, highly regulated environments.
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Resources
Healthcare insights and resources
Learn more about what Quadient can do for organizations like yours.
Transforming healthcare payer communications with CCM
This infographic highlights key operational warning signs in cost, compliance, and efficiency, helping healthcare leaders strengthen and streamline communications.
Quadient Secures Significant Contracts with Healthcare Leaders in the USA
This white paper explores proactive automation strategies that reduce costs, improve compliance, and create more efficient healthcare communication workflows.
AI for Compliance: Safeguarding Healthcare Communications and Data
This case study shows how Tallaght Hospital improved mail operations, increased efficiency, and achieved significant annual savings through automation.
AI-powered solutions
Make every member communication clearer
Use AI-assisted tools to create, personalise, review, and modernise member communications faster, while keeping people in control of content, compliance, and delivery.
Member communications, managed in one place
Quadient Inspire helps health plan providers create and deliver personalized communications across print and digital channels, with governance built into every workflow.
Explanation of benefits and claims communications
Present coverage and cost information in a clear format that helps members understand claim outcomes and their next step.
Enrollment and member onboarding
Make enrollment and re-enrollment easier with prefilled forms and clear, guided experiences and timely plan information.
Digital and print delivery
Create communications once and deliver them through print, email, SMS, portals, and mobile experiences according to member preference.
Medication and care guidance
Use member data to personalize medication information and care guidance, including visual cues that help members recognize prescriptions and follow instructions.
Member service support
Give member service teams fast access to current and historical communications so they can answer questions with greater context.
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Quadient partners with leading healthcare GPOs, including Vizient, Provista and Premier, to improve performance through intelligent communications and workflows. Explore the benefits available through your GPO membership.
Explore your benefitsHealthcare use cases
Support the communication needs of complex health plans across product lines and member populations, with controls for regulated markets and hyper-personalization to manage chronic illnesses and drive better outcomes.
Recognized by leading healthcare industry analysts
Leading analysts consistently recognize Quadient as a leader in the categories that matter most to healthcare organizations.
Frequently asked questions
Automation in healthcare uses software and connected workflows to reduce manual effort across patient communications, billing, claims, denials, document management and operational processes.
Quadient helps automate invoicing, payment reminders, receivables management and related revenue cycle workflows so healthcare teams can reduce errors, accelerate collections and improve visibility.
Quadient supports secure, HIPAA-compliant communications and audit-ready controls across departments, facilities and delivery channels.
Quadient supports secure communications across patient portals, email, SMS and traditional mail so patients can receive the right message in the channel they prefer.
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