Digital Terms and Conditions
Table of Contents
General Terms
Specific Terms
Digital Support Services
Data Processing Addendums & InfoSec
Professional Services
Digital Licensors
On this page, you can download the General Terms and Conditions (GTCs) which you should consider and accept if you want to use our software. You will find different Specific Terms and Conditions (STCs) and other documents depending on the related Quadient software solution and your region of the world. If any document is subject to password, please contact your Quadient sales representative, who can help provide the password to you.
General Terms & Conditions
Specific Terms & Conditions
Global Cloud Solutions
Specific Terms & Conditions for Inspire Evolve - Dec 2025 | |
Specific Terms & Conditions for Inspire Evolve - June 2025 | |
Specific Terms & Conditions for Inspire Evolve - Sept 2024 | |
General Terms of Use (Prior to 1 Sep 2024) | |
End User Terms (Prior to 1 Sep 2024) | |
Specific Terms & Conditions - Inspire Evolve (Prior 1 Sep 2024) | |
Specific Terms & Conditions - Generate on Demand (Prior 1 Sep 2024) | |
Specific Terms & Conditions - Generate Batch (Prior 1 Sep 2024) | |
Specific Terms & Conditions - Front Office (Prior 1 Sep 2024) | |
Specific Terms & Conditions - Content Author (Prior 1 Sep 2024) |
Specific Terms & Conditions Quadient Impress - Dec 2025 | |
Specific Terms & Conditions Quadient Impress - June 2025 | |
Specific Terms & Conditions Quadient Impress - Sept 2024 | |
Quadient Impress Service Level Agreement - 2026 | |
Quadient Impress Service Level Agreement | |
End User License Agreement (Prior to 1 Sep. 2024) |
Specific Terms and Conditions Quadient AR (Yaypay) - Dec 2025 | |
Specific Terms and Conditions Quadient AR (Yaypay) - August 2025 | |
Specific Terms and Conditions Quadient AR (Yaypay) - June 2025 | |
Specific Terms and Conditions Quadient AR (Yaypay) - Sept 2024 | |
Terms of Service (Prior to 1 Sep 2024) |
Specific Terms and Conditions Quadient AP (Beanworks) - Dec 2025 | |
Specific Terms and Conditions Quadient AP (Beanworks) - Sept 2024 | |
Specific Terms and Conditions Quadient AP (Beanworks) - June 2025 | |
Specific Terms and Conditions Quadient AP (Beanworks) - Sept 2024 | |
Terms of Service (Prior to 1 Sep 2024) |
Country Specific Cloud Services
DCS Terms and Conditions |
Specific Terms and Conditions |
Specific Terms & Conditions Neotouch |
General Terms & Conditions Neobox |
Specific Terms and Conditions |
Specific Terms and Conditions |
Global On-Premise Software
Specific Terms and Conditions for Inspire Flex On Premise - June 2025 | |
Specific Terms and Conditions for Inspire Flex On Premise - Sept 2024 | |
Inspire Flex On-Premise EULA (Prior to 1st Sep. 2024) | |
Maintenance Service Level Agreement (Prior to 1 Sep. 2024) |
Quadient Impress Automate On-Premise Specific Terms and Conditions - June 2025 | |
Quadient Impress Automate On-Premise Specific Terms and Conditions - Sept 2024 | |
End User License Agreement for Quadient Impress Automate (Automate EULA) (Prior to 1 Sep 2024) |
Digital Support Services
Global Cloud Solutions
Quadient Global Digital Support Terms (Valid from 1st Sep. 2024) |
Country Specific Cloud Solutions
Global On-Premise Software
Quadient Global Digital Support Terms (Valid from 1st Sep. 2024) |
Data Processing Addendums & InfoSec
Global Digital Data Processing Addendum for Quadient Digital - April 2026 | |
Global Digital Data Processing Addendum for Quadient Digital - Dec 2025 | |
Global Digital Data Processing Addendum for Quadient Digital - July 2025 | |
Global Digital Data Processing Addendum for Quadient Digital - Feb 2025 | |
Quadient Digital Compliance Charter | |
Privacy Notice / Data Processing Terms for Quadient Inspire Evolve (Prior to 1 Sep. 2024) |
Professional Services
Digital Licensors
United Kingdom, Ireland Quadient CXM UK Limited (company number 03749721) 3rd Floor Press Centre Here East, 14 East Bay Lane, London, London, England, E15 2GW Only for Quadient Impress and Quadient Impress Automate: Quadient UK Limited (company number 02658324) 3rd Floor Press Centre Here East, 14 East Bay Lane, London, England, E15 2GW Quadient Ireland Ltd (Rg. No. N° IE116721) 7 Riverwalk, National Digital Park, Citywest Business Campus, Citywest, Dublin 24, D24 H2CE, Ireland
France, Belgium, The Netherland, and/or Luxemburg Quadient CXM France SAS 42/46 avenue Aristide Briand, 92220 Bagneux, France
Only for Quadient Impress and Quadient Impress Automate:
QUADIENT France SA (Rg. No. Nanterre 378 778 542) 7 rue Henri Becquerel, 92500 Rueil Malmaison, France
Quadient Belgium NV (Rg. No.: BE 0473.049.006) Ikaroslaan 37, 1930 ZAVENTEM
Quadient Netherlands BV (Rg. No. KvK 01086585) Palmpolstraat 5, 1327CA Almere
Quadient Luxembourg (Rg. No. B 141047) 2 rue Léon Laval, 3372 Leudelange
Austria and/or Germany Quadient CXM Germany GmbH Landsberger Str. 154, 80339 München, Germany. Only for Quadient Impress and Quadient Impress Automate: Quadient Germany GmbH & Co KG (Rg. No. HRA 85583) Landsberger Str. 154, 80339 München, Germany
Italy Quadient CXM Italy Srl Via Santa Maria Valle 1, 20123 Milano (MI), Italy
Switzerland Quadient CXM Switzerland AG Hertistrasse 25, 8304 Wallisellen, Switzerland Only for Quadient Impress and Quadient Impress Automate: Quadient Switzerland AG (Rg. No. CHE-113.708.416) Hertistrasse 25, 8304 Wallisellen
Denmark, Finland, Norway, Sweden and/or Iceland Quadient CXM Denmark Aps. Buus Jensen Statsautoriserede Revisoren, Lerso Parkalle 112, 2100 København, Denmark Only for Quadient Impress and Quadient Impress Automate: Quadient Danmark A/S (R. No. CVR 16 275 034) Valhøjs Allé 176, DK - 2610 Rødovre
Quadient Finland Oy (Rg. No. 0686637-4) Äyritie 16, 01510 Vantaa, Finland
Quadient Norge AS (Rg. No. 985 979 189 MVA) Solheimveien 6, 1461 Lørenskog
Quadient Sverige AB (Rg. No. 556195-0139) Röntgenvägen 2, 171 54 Solna
Spain, Portugal Quadient Software Spain S.A. c/Buen Suceso 32, 2D, 28008, Madrid, Spain
Albania, Algeria, Bahrain, Botswana, Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Greece, Israel, Jordan, Kosovo, Kuwait, Lebanon, Libya, Malawi, Morocco, Mozambique, Namibia, North Macedonia, Oman, Qatar, Romania, Saudi Arabia; Serbia; Slovakia; Slovenia; South Africa, Syria; Tunisia; Turkey; United Arab Emirates; Yemen, Zimbabwe and/or Zambia. Quadient CXM Czech S.r.o. Hvězdova 1716/2b, 140 78 Prague 4 – Nusle, Czech Republic
Poland Quadient Poland Sp. z.o.o. 27 Orzycka Street, Warsaw, Poland
México, Argentina, Colombia, Perú, Chile, Bolivia, Ecuador, Chile, Uruguay, Venezuela, Costa Rica, Dominican Republic, El Salvador, Guatemala, Haití, Honduras and/or Paraguay Quadient México, S. de R.L. de C.V. Avda. Paseo de la Reforma 333, Of. 407, Del. Cuauhtémoc, Ciudad de Mexico 06500, Mexico
Brazil Quadient CXM Brazil Ltda. Rua Prof. Artur Ramos 183, Cj 121, 01454-905 São Paulo - SP, Brazil
Singapore, Thailand, China, India, Hong Kong, Japan, South Korea, Mongolia, Indonesia, Malaysia, Taiwan, Vietnam, India, Pakistan, Philippines, Brunei Quadient Singapore Pte Ltd 20 Cecil Street #17-02/03 PLUS, Singapore 049705 Only for Quadient Impress and Quadient Impress Automate: Quadient Solutions India Pvt Ltd. (Rg. No. U64110HR2008PTC038419) 302, Tower B, Millennium Plaza, Sector 27, Gurgaon HR 122001 India
Quadient Japan Co, Inc. 3-7-1 Kanda Ogawa-machi, Chiyoda-ku, Tokyo Japan
Packcity Japan Co., Ltd. (Rg. No. 0100-01-17496) 3-7-1 Kanda Ogawa-machi, Chiyoda-ku, Tokyo Japan
Australia, New Zealand Quadient Australia PTY LTD St Martins Tower' Suite 303B Level 3, 31 Market Street, SYDNEY NSW 2000
United States Quadient CXM USA, Inc. 478 Wheelers Farms Rd Milford, CT 06461, United States of America
Only for Quadient Impress and Quadient Impress Automate: Quadient, Inc. (Rg. No. 94-2388882) Corporation Trust Company, 1209 Orange Street, Wilmington, New Castle County, Delaware
Canada Quadient CXM Canada, Inc. 150 Steelcase Rd West Markham, ON L3R 3J9, Canada
Only for Quadient Impress and Quadient Impress Automate: Quadient Canada Ltd (Rg. No. Ontario Corp n° 032482-5) 150 Steelcase Road West, Markham ON L3R 3J9