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Popular Quadient FAQs
Quadient is the business communications global leader, helping companies simplify customer communications, automate finance operations, and improve mail, shipping, and parcel workflows. Our solutions help over 300 000 organizations across the world to reduce manual work, improve accuracy, and keep critical business communications moving.
Quadient offers leading solutions for customer communications management, accounts payable automation, accounts receivable automation, mailing and shipping, and parcel delivery. These solutions help businesses manage important communications, payments, documents, mail, and deliveries with more clarity and control.
Quadient is for organizations that manage important communications, invoices, payments, mail, shipping, or parcel delivery and need more clarity, accuracy, and control. We support teams in finance, operations, IT, customer communications, mailrooms, property management, retail, higher education, healthcare, insurance, financial services, public sector, and more.
Quadient solutions reduce repetitive manual work, disconnected workflows, communication delays, billing friction, mailroom inefficiency, delivery challenges, and compliance pressure.
Quadient offers leading solutions for customer communications management, accounts payable automation, accounts receivable automation, mailing and shipping automation, and parcel locker delivery. Together, these solutions help businesses manage communications, documents, payments, mail, and deliveries more efficiently.
Start with the workflow you want to improve. If you need to create and deliver customer communications, explore customer communications. If you want to reduce manual finance work, explore AP automation or AR automation. If your team manages mail, shipping, or parcel delivery, start with mail and shipping or parcel locker solutions.
Yes. You can contact Quadient for product guidance, sales questions, demo requests, support, billing, and account help. Use the contact options on this page and we’ll help connect you with the right team.
Quadient supports organizations of different sizes, from growing businesses to large enterprises. Some solutions are designed for small and midsize teams that need fast, practical automation. Others are built for complex, high-volume environments that require enterprise-grade governance, scale, and deployment flexibility.
Yes, Quadient is a leader at supporting organizations that need accurate, traceable, and compliant communications and workflows. Our solutions are used in industries where governance, auditability, security, and consistency matter.
Quadient CCM is the #1 CCM platform in the world by market share, enabling organizations to create, manage, deliver, and optimize personalized communications across print, email, SMS, web, mobile, and portal channels. It is built for regulated, high-volume environments that need governance, scale, deployment flexibility, and faster communication updates.
Quadient Impress is a leading cloud-based document automation and delivery solution that helps organizations prepare, send, track, and manage outbound communications across print and digital channels. It supports in-house, outsourced, and hybrid delivery models, giving teams more control over document workflows without heavy IT burden.
Quadient Accounts Receivable is an award-winning ERP-connected AR automation platform that helps finance teams manage collections, credit, disputes, cash application, customer payments, and reporting in one more connected order-to-cash process.
Quadient Accounts Receivable is an award-winning ERP-connected AR automation platform that helps finance teams manage collections, credit, disputes, cash application, customer payments, and reporting in one more connected order-to-cash process.
Quadient mailing and shipping solutions help teams prepare mail, apply accurate postage, verify addresses, automate mail processing, compare shipping options, and track deliveries. They are built to reduce manual handling, control costs, and keep critical mail and packages movi
Parcel Pending by Quadient provides smart, secure parcel locker solutions that simplify package pick-up, drop-off, delivery, and returns. These solutions help residential, retail, campus, carrier, and workplace teams reduce manual package handling and improve delivery convenience.
Postage funding helps customers add and manage funds used for mailing and postage. For account-specific questions, use the billing and postage support options so Quadient can review your details.
Yes. Quadient solutions are designed to connect with many ERP, CRM, finance, customer communications, back-office, and business systems, so teams can improve workflows without replacing the platforms they already rely on.
Supported and referenced connectors include Microsoft Dynamics GP, Microsoft Dynamics 365, Microsoft Dynamics Business Central, Microsoft Finance and Operations, NetSuite, Sage Intacct, Sage 50, Sage 200, Sage 300, Sage X3, Xero, QuickBooks, QuickBooks Online, SAP Business One, SAP ECC, SAP S/4HANA, Acumatica, IFM/MAPICS, Zuora, Salesforce, MuleSoft, DocuSign, Guidewire InsuranceSuite, Duck Creek, Avaloq, Temenos, BlueRush, Chorus Pro, Peppol, Factur-X, EDI, Microsoft Office, customer portals, government portals, third-party applications, host systems, and other back-office systems.
For more complex environments, Quadient can also support generic connectors, API-based connections, input APIs, virtual drivers, direct uploads, hot folders, web forms, print-file workflows, PDF, PCL5, XML, CSV, and AnySync for multiple, niche, custom, or complex ERP environments.
This helps organizations connect communications, invoices, payments, documents, mail, and customer workflows with more visibility and control.











