Many finance departments have a customer experience problem, and this impacts revenue. Join Nicole Dwyer and Sarah-Jayne Martin to learn how finance can prioritize customer experience and use it as a revenue-generating opportunity.

WHAT YOU'LL LEARN:

• What the customer experience problem is in AR
• The best practices you need to embrace to optimize the AR customer experience
• How digitizing interactions builds better customer relationships
• Ways to establish your team as an extension of the customer service function
• The technological capabilities you need to succeed