How a country club transformed efficiency with Quadient AP

Challenge

The country club relied on manual processes and email approvals, making it difficult to get documents to the right stakeholders. The team spent excessive time obtaining approvals, removing duplicate invoices, and managing vendors and month-end accruals.

Solution

After implementing Quadient AP, the club automated nearly all AP processes. The CFO now has full visibility into approval trails, and the team can forecast payables more accurately. Vendors submit invoices directly, providing instant visibility and transparency into payment status for managers.

Results

• Reduced receipt-to-payment time by 66% (from 21 days to 7 days)

• One AP staff member now handles three times the invoice volume

• Vendor relationships improved with faster, reliable payments

• Increased managerial visibility for better forecasting and budgeting

"Our invoice levels have tripled from where they were two years ago. We wouldn't have managed that without the Quadient AP software. I love Quadient AP. We're very happy users!”

- CFO