Containerization, Docker, Kubernetes, and OpenShift Explained

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Shorten Time to Omnichannel Value by Deploying CCM Technology Using Containers via OpenShift

Deploying a Customer Communications Management (CCM) platform is a critical element of your organization’s omnichannel strategy. With most CCM solutions, a successful implementation requires careful planning and management.  

You may have heard the terms "Docker", "Kubernetes", "OpenShift" and "Containerization" - but what do these concepts really mean?  

By downloading this white paper, you'll learn: 

  • Why many enterprise deployments fail to launch 

  • The difference between virtualization and containerization 

  • Why applications are dependent on their hosts 

  • The meaning of Docker, Kubernetes and OpenShift 

  • Why OpenShift is ideal for CCM deployments 

Complete the form fields required to access a complimentary copy of this white paper.   

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Simplifiez la gestion des communications clients

Contactez Quadient pour découvrir comment votre équipe peut créer, envoyer et gérer les communications clients plus rapidement, avec plus de cohérence et de contrôle.

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CCM Legacy Consolidation & Operational Transformation

Digital transformation, AI, and Cloud Computing are reshaping industries and likely shaping your organization's strategies. However, relying on a patchwork of legacy Customer Communications Systems (CCMs) may be undermining the value of these investments. The result? Inconsistent and inefficient communication processes that frustrate both your teams and your customers. Start your operational transformation with our guide.

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Upgrading to SaaS Customer Communications systems

The status quo works for many things - but not your Customer Communications Management (CCM) system. It's common knowledge that technology is constantly evolving and customer expectations are always shifting. Your customer communications are a critical way to show customers that your organization can adapt to meet their needs, whether that's through hyper-personalized, omnichannel, or localized communications. Falling short risks losing their trust and loyalty. Start your journey to SaaS with this comprehensive guide.

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Replacing/Upgrading On-premises Legacy Customer Communication Systems

Your customers’ perception of your business hinges on your communications. If your current system is outdated, you may be missing opportunities to deliver exceptional customer experiences. Modern CCM systems ensure your customers feel prioritized with tailored, efficient communications—reducing churn and boosting satisfaction. Legacy systems...don't. Stay ahead of the curve with this CCM Transformation Guide.