Quadient Partners with Lincolnshire Police to Modernize Road Safety Operations

London, 18^th August 2026

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announced today a partnership with Lincolnshire Police Central Ticket Office (CTO) to modernize road safety communications and reduce administrative workloads. The initiative leverages Quadient’s communications platform to enhance road safety outcomes and operational efficiency.

The partnership supports Lincolnshire Police's commitment to road safety by transforming traffic enforcement communications. Automating the delivery of Notices of Intended Prosecution (NIPs) and related correspondence ensures accuracy, consistency, and timely issuance, while reducing administrative burden and strengthening operational resilience.

Previously, Lincolnshire Police relied on manual, print-based processes for road safety communications. As the print infrastructure approached end of life, the force sought a more efficient and resilient solution to manage increasing communication volumes while maintaining compliance and service continuity. Through close collaboration with Quadient, the project moved from agreement in May 2026 to live operation by July 2026.

The new automated solution enables Lincolnshire Police to manage road safety and prosecution communications through a single, governed workflow. Automating correspondence preparation and delivery across physical and digital channels has improved process consistency, enhanced auditability, and removed the need for internal printing, while maintaining evidential and statutory requirements.

Since implementation, the force has freed the equivalent operational capacity of four employees per month, allowing staff to focus on higher-value activities that support road safety and enforcement. Transitioning from print-based processes has also freed office space previously used for printing. Automating administrative tasks enables Lincolnshire Police to prepare prosecution files more efficiently, make better use of court capacity, and reduce the risk of delayed or lost prosecution opportunities.

Following the initial implementation, Lincolnshire Police is piloting the next phase of the programme to automate parts of prosecution file preparation using robotic process automation (RPA), machine learning, and agentic AI. This approach aims to reduce manual handling, speed up case preparation, and use court capacity more efficiently, while ensuring operational decisions remain under appropriate human oversight.

The Traffic Process Unit Manager at Lincolnshire Police said, "Modernizing our communications has enabled us to build a more resilient and efficient operation that supports our road safety objectives. By reducing administrative complexity, our teams can focus more of their time on activities that contribute directly to safer roads and better outcomes for the communities we serve."

Duncan Groom, Chief Solutions Officer, Mail, Quadient said, "Police forces are under increasing pressure to modernize essential services while making the best use of available resources. By combining intelligent communications automation with governed workflows, we help organizations simplify complex processes, strengthen resilience and create a foundation for future innovation, including the responsible adoption of technologies such as agentic AI."

By integrating communications automation with emerging AI-driven technologies, Lincolnshire Police is building a scalable foundation for future digital transformation. The programme demonstrates how intelligent automation can support specialist teams, enabling them to devote more time to activities that keep communities safe.

For more information visit www.quadient.com/en-us/customer-communications