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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

USPS Priority Mail FAQs


Shipping with Priority Mail and Express is a low-cost alternative to other major carriers. Download our 2020 Postal Rate Guide to see USPS services and rates.

Blog

Average Days Delinquent Formula & Definition


We take a look at what Average Days Delinquent (ADD) is, why it matters, and how you calculate and optimize it to improve your overall accounts receivable.

Blog

Introducing WTS for Parcel and Mail Tracking


Despite an increase in inbound parcel volumes, many under-pressure post rooms have only manual methods for receiving and processing inbound mail.

Blog

Introducing Quadient Accounts Payable Automation by Beanworks


Most great tech companies are built on an ambition so lofty it seems crazy to anyone outside the organization. For example, how could a Vancouver startup possibly believe they can become the essential accounting tool for half the world’s accounting teams? It’s a bold mission that requires hard work, commitment to innovation, and great partnerships.

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Quadient’s latest release of Inspire helps companies “Realize the Possible”


Quadient's Director of CXM Product Marketing shares how Inspire R16 unlocks new CC possibilities by offering more ways to deploy, automate, and create high-impact customer communications.

Blog

Best practices accessibility document design


Learn best practices for accessible document design, including headings, alt text, color contrast, and structure to create inclusive, PDF/UA-ready documents.

Blog

Quadient AP vs. Tipalti


See how Quadient AP and Tipalti differ in visibility, approval control, global payments and multi-entity support. Understand which platform suits your AP process and future scale. Find out why many teams choose Quadient AP for end-to-end control and book a free demo.

Blog

The World Of Remittance


We take a deep dive into the world of remittance and why global businesses need to understand the various routes it can take to transfer money internationally.

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From Burnout to Balance: How Finance Teams can reclaim time, focus, and momentum


Burnout often creeps in through inefficiencies, such as manual tasks, outdated processes, and disparate systems. Learn how to regain balance and control over time-consuming workflows

Blog

AI is a good thing for you and your AP


AI and Machine Learning can improve AP by reducing errors and eliminating mundane tasks to free your team for more meaningful work.