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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

We Built This for You: A Smarter Way for Small Businesses to Manage Mail in Canada


Discover the benefits of Registered Mail and Xpresspost Certified — two secure, trackable mailing solutions ideal for sending important or time-sensitive documents. Learn how Quadient’s tools make the process simple and reliable.

Blog

Registered Mail & Xpresspost Certified: Secure Mailing Made Easy


Discover the benefits of Registered Mail and Xpresspost Certified — two secure, trackable mailing solutions ideal for sending important or time-sensitive documents. Learn how Quadient’s tools make the process simple and reliable.

Blog

Blockchain: Banking, FSI and Insurance Disrupted


Read more about the future of Blockchain and how it is likely to replace traditional ways of communicating to customers by reducing the need to transmit paper documents.

Blog

The critical success factors of the CX role | Quadient


Discover why companies are emphasizing a customer-centric philosophy and learn about the critical success factors of the CX role.

Blog

5 challenges BMO solved by implementing a low-code automation platform


BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive.

Blog

The top 5 challenges of customer journey orchestration, and how to overcome them


Learn the challanges of adopting customer journey orchestration, and how to best prepare for them prior to putting your business focus on it.

Blog

Knowledge is Power: What Your Postage Meter Knows


Postage meters save businesses time and money, helping them get mail out quickly and professionally.

Blog

How do you automate accounts payable?


Learn how to automate accounts payable using OCR, AI, invoice matching, and approval workflows to reduce costs and speed up processing.

Blog

Now available: BeanPay with Automated Check payments


We are excited to announce that we now offer Automated Check payments with BeanChecks! Click here to learn more today.

Blog

Inspire and Impress


Find out the difference between Quadient's Impress and Inspire and how they offer great solutions to problems that SMBs are facing.