Eliminate manual document processes and streamline client communications

Our user-friendly solutions help business service organizations automate their entire customer communications workflow. Send critical customer communications via any combination of channels: Print, Digital or Outsource.

Single source, multiple delivery methods

Print, send from desktop


Consolidate mail from your desktop and send to your centralized mail production facility from anywhere

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Send communications digitally through a secure, branded document portal

Outsource mailing


Print, sort, stuff, meter and mail without leaving your desk through an outsourced hybrid mail solution

Many business service organizations continue to rely on manual, labor intensive, document processing with limited visibility, transparency and integrity. Now more than ever, companies, like yours,  are rethinking how they manage and send critical customer communications like invoices, contracts and more.

Designed to meet the needs of businesses with legacy systems and processes in place, Quadient’s suite of best-in-class software and hardware solutions enable you to respond and adapt quickly to changing regulations and rising customer demands to help you meet challenges now and in the future.

Replace inefficient, manual processes

Reduce the time it takes to prepare customer communications while ensuring document integrity and security.

Impress Automate eliminates repetitive manual tasks, enabling skilled employees to focus on higher-value tasks. Automating your document preparation and distribution process reduces your exposure to potential errors and risks - such as misdirecting documents to the wrong customer. When used with mailing equipment, such as a folder inserter, the solution manages pre-set business rules based on specific customer criteria to ensure the right document goes into the right envelope.

document automation Impress
Impress Portal

Offer digital delivery through a branded document portal

Send critical customer communications through an eco-friendly, branded and secure document portal.  Impress Portal makes it easy for you to offer customers digital delivery as well as promote your corporate identity. Impress Portal speeds up the document delivery process by replacing paper-based communications, saving you money on postal costs and mailing supplies, while enabling faster response, and accelerating cash flow. 

Centralize critical communications

Leverage your existing infrastructure and optimize efficiency by centralizing ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organizations with an on-site and a remote workforce.

Users simply prepare outgoing ad hoc documents and send them directly from their desktops to a centralized mail production center or to your customer's dedicated, secure document portal.

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impress distribute platform

Prep and deliver mail without leaving your desk

Handle the preparation and delivery of your customer communications from your computer in just a few clicks. Impress Distribute, Quadient's unique outsourced hybrid mail solution, allows you to print, sort, stuff, meter as well as deliver mail to the post office without leaving your desk. Users upload customer documents via a user-friendly SaaS application for Quadient’s mail production facility to handle the rest. 

Streamline mail production

Within a growing competitive environment, business service organizations are under extreme pressure to consistently deliver a satisfying client experience. Ensuring every customer's envelope contains the right documents is more than ever. 

Quadient’s folding and inserting machines make mail prep easier.  Designed for businesses of every size, Quadient offers a range of intuitive document handling equipment that provides the highest level of productivity and dependability. Our suite of best-in-class document handling equipment includes:

  • Easy-to-use folding and envelope stuffing machines
  • Mid-volume stuffing machines
  • High-volume folder inserter machines

Choose the perfect size and model for your business and accelerate your workflow.

folder inserter equipment DS-64i_E
Quadient mailing equipment model ix

Get mail and parcels out the door quickly, for less

Getting mail out the door is a multi-step process that's easily susceptible to bottlenecks. By streamlining mail production at every stage, from automatically filling envelopes to rapidly posting outbound mail, Quadient solutions create operational efficiencies that help you keep costs in check. Quadient provides several web-based and meter-based software tools to enhance your mailing and shipping operations.  

Support effortless mailing and shipping operations with mailing and shipping solutions by Quadient. Take advantage of cost savings by accessing the most efficient postage costs, so you save on every letter or parcel you send. Access tools that leverage your current relationship with your primary carrier in order to improve tracking, visibility, and budget allocation while adhering to your time and transit requirements. Use Rate Wizard and integrated scales to ensure you calculate the right postage every time (no more guessing and overspending). Promote your brand by overprinting envelopes with marketing messages, logos or slogans. You can even monitor, track and control your postal spend with your online portal - Myquadient.

Simplify the preparation, tracking and storage of Certified Mail®

Centralize the processing of Certified Mail with Return Receipt and track your documents directly through the United States Post Office®. Preparing Certified Mail with Return Receipt electronically saves time and money, enabling you to access specific delivery information and images of recipient signatures, all securely stored in the cloud.

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Make a lasting impression with direct mail done right

Color printing envelopes

Quadient offers address label printers and full-color digital envelope printers. Exceptional print quality plus speed translates into your lowest cost-per-piece and fastest ROI for direct mail and trans-promotional marketing printing.

Process inbound mail in seconds

IM-16 Open letters

Designed for businesses of every size, our wide range of document handling equipment including automatic letter openers and paper folders add efficiency to your paper processing from start to finish.

Increase employee productivity while reducing costs

52% of surveyed organizations realized at least a 50% reduction in time spent processing mail after implementing Quadient solutions.

— TechValidate Customer Survey, November 2019

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