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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Dispute Management: How to Protect Your AR Cash Flow


Disputes damage the AR process. They cost employees time and impair customer experiences. Learn how to create a clear dispute management process.

Blog

A Complete Guide to Microsoft Dynamics 365 Business Central


Discover the benefits of Microsoft Dynamics 365 Business Central and how pairing it with AR automation optimizes your receivables process.

Knowledge Hub Article

The accounts receivable process explained


In this article, we’ll define accounts receivable (AR), outline the AR process, and discuss some advantages an effective AR system can provide.

Blog

Accounts Payable 101: What payment terms are best for my business?


Discover the ins and outs of payment terms, their impact on business finances, and strategies for renegotiation in our blog post.

Blog

How AP automation eliminates your top 6 invoice pain points


Here are 6 most common accounts payable challenges that can negatively affect your company’s productivity, precision, bank account and vendor relationships.

Knowledge Hub Article

The dynamics of invoice processing in accounts payable


Learn about invoice processing in accounts payable including manual vs. automated solutions, the cost of processing an invoice, invoice management software, and more.

Blog

Multichannel Communications: How it Works


Discover why businesses must adopt multi-channel strategies to cater to evolving customer demands as digital takes over.

Blog

How finance teams can protect margins in a high-cost economy


Control costs and protect profits. Discover six proven strategies finance teams can use to stay resilient in today's high-cost, inflationary environment.

Knowledge Hub Article

ERP vs accounting software (AR automation)


Read this article to learn about ERP software and accounts receivable (AR) automation software, including what they are, how they are different, why to integrate them, and six best practices to ensure a successful integration.

Knowledge Hub Article

Accounts receivable management: What it is and how to improve it


Discover what accounts receivable management is, why it matters, and how to improve it with automation, software, and proven AR best practices.