The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration
Delivering an exceptional customer experience through personalised omni-channel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, when taking action on customer experience opportunities, many large organisations face a number of challenges including departmental silos, legacy systems and changing market regulations.
Quadient gives you the opportunity to expand your communications capabilities as your business grows in efficient and effective ways with its customer communications management (CCM) platform, Inspire.
Cloud deployments offer flexibility and scalability
Crucially, Inspire delivers powerful and flexible deployments for cloud, hybrid, and on-premise, so companies don’t get locked into infrastructures that don’t future-proof their communications abilities.
The latest iteration of Inspire – R14 – reduces the time and effort required to develop, test, deploy, maintain and upgrade Inspire in public or private cloud environments, enabling you to get your communications to market faster with greater flexibility and highly scalable performance.
You can learn how Inspire is built to scale, enhances personalisation, simplifies user experiences and more on our dedicated Release 14 page.