Eliminate manual document processes and streamline patient communications

Our user-friendly solutions automate your entire patient communication workflow and give you the flexibility to send critical communications through multiple delivery channels - print, digital or outsource.

    Single source, multiple delivery methods

    Print, send from desktop


    Consolidate mail from your desktop and send to your centralized mail production facility from anywhere

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    Send communications digitally through a secure, branded document portal

    Outsource mailing


    Print, sort, stuff, meter and mail without leaving your desk through an outsourced hybrid mail solution

    healthcare business graph and medical examination data

    Many healthcare organizations rely on outdated manual and labor-intensive processes to send critical patient communications such as statements, consent forms, release of information requests and insurance documents. Every day external factors, like rising patient expectations, government mandates including HIPAA, and a remote workforce are adding more complexity to your mailing operations.

    Quadient offers user-friendly, scalable solutions that automate your entire patient communication workflow to help you meet business challenges now and in the future.

    Replace inefficient, manual processes

    Reduce the time it takes to prepare patient communications while ensuring document integrity and security.

    Impress Automate eliminates repetitive manual tasks, enabling skilled employees to focus on higher-value tasks. Automating the document preparation and distribution process reduces your exposure to potential errors and risks – such as sending the confidential medial information to the wrong patient. When used with mailing equipment, such as a Quadient folder inserter, the solution manages pre-set business rules based on specific customer criteria to ensure the right document goes into the right envelope.

    Impress Automate
    impress distribute platform

    Offer digital delivery through a branded document portal

    Send critical patient communications through an eco-friendly, secure document portal. Impress Portal makes it easy to offer digital delivery as well as promote your brand identity. Impress Portal speeds up the document delivery process by replacing paper-based communications, saving you money on postal costs and mailing supplies, driving faster responses, and accelerating cash flow.

    Centralize critical communications

    Leverage your existing infrastructure and optimize efficiency by centralizing ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for healthcare organizations with an on-site and a remote workforce.

    Users simply prepare outgoing ad hoc documents and send them directly from their desktops to a centralized mail production center or to your customer's dedicated, secure document portal.

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    Impress distribute software

    Prep and deliver mail without leaving your desk

    Handle the preparation and delivery of your customer communications from your computer in just a few clicks. Impress Distribute, Quadient's unique outsourced hybrid mail solution, allows you to print, sort, stuff, meter as well as deliver mail to the post office without leaving your desk. Users upload customer documents via a user-friendly SaaS application for Quadient’s mail production facility to handle the rest. 

    Get set up in just hours. (Yes, it's that easy).

    Automate mail prep with superior document handling equipment

    Today’s healthcare organizations are held to a high standard for protecting consumer data, including information that travels through the mail. Ensuring every customer’s envelope contains the right documents is more important than ever. Every healthcare company has document types that require physical delivery, regardless of customer channel preferences.

    Quadient’s best-in-class folding and inserting machines eliminate manual processes, drive operational efficiency and reduce risk. Designed for businesses of every size, Quadient offers a range of intuitive document handling equipment that provides the highest level of productivity and dependability. Our suite of document handling equipment includes:

    • Easy-to-use folding and envelope stuffing machines
    • Mid-volume envelope stuffing machines
    • High-volume folder inserter machines

    Choose the perfect size and model for your organization and accelerate your workflow.

    mail solution
    IX-7 mail software

    Get mail and parcels out the door quickly, for less

    Getting mail out the door is a multi-step process that’s especially susceptible to bottlenecks. By streamlining mail production at every stage, from filling envelopes automatically to rapidly posting outbound mail, Quadient solutions create operational efficiencies that keep your costs in check. Quadient provides several web-based and meter-based software tools to enhance your mailing and shipping operations.

    Support effortless mailing and shipping operations with mailing and shipping solutions by Quadient. Take advantage of cost savings by accessing the most efficient postage tariff, so you save on every letter or parcel you send. Access tools that leverage your current relationship with your primary carrier in order to improve tracking, visibility, and budget allocation while adhering to your time and transit requirements. Use Rate Wizard and integrated scales to ensure you calculate the right postage every time (no more guessing and overspending). Promote your brand by overprinting envelopes with marketing messages, logos or slogans. You can even monitor, track and control your postal spend with your online portals, Myquadient.

    Simplify the preparation, tracking and storage of Certified Mail®

    Centralize the processing of Certified Mail with Return Receipt and track your documents directly through the United States Post Office®. Preparing Certified Mail with Return Receipt electronically saves time and money, enabling you to access specific delivery information and images of recipient signatures, all securely stored in the cloud with ConnectSuite e-Certify.

    Certified mail receipt without background
    IX-9 Smart

    Process inbound mail in seconds

    Designed for businesses of every size, our wide range of document handling equipment including automatic letter openers and paper folders add efficiency to your paper processing from start to finish.

    Make a lasting impression with direct mail done right

    Quadient offers address label printers and full-color digital envelope printers. Exceptional print quality plus speed translates into your lowest cost-per-piece and fastest ROI for direct mail and transpromotional marketing printing.

    Estimated timelines, speed estimations and budget were bang-on. When all is said and done, we feel like Quadient has been a true partner with us versus the more traditional customer-vendor relationship.

    — Kevin Allen

    Director of Operations, BACTES Imaging Solutions, San Diego

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