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Des analyses pour anticiper l’évolution de l’expérience client

Explorez des contenus pratiques, des expertises et des newsletters dédiés aux communications clients, à l’automatisation des processus financiers, ainsi qu’au courrier et à la livraison de colis.

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Article

Quadient étend sa présence en Europe et accueille 30 000 nouveaux clients avec l'acquisition de Frama


Quadient annonce l'acquisition de Frama, un important fournisseur de solutions de traitement du courrier et de gestion documentaire pour les petites et moyennes entreprises, desservant plus de 30 000 clients, principalement en Europe.

Article

Quadient Recognized in Analyst Report on Top AI Use Cases for Finance Automation


The Forrester report, “Top AI Use Cases for Accounts Receivable Automation In 2025,” includes mentions of Quadient AR for cash application and payment notice.

Knowledge Hub Article

ERP implementation cost calculator


Use an ERP cost calculator to estimate ERP software, implementation services, internal effort, and ongoing support costs over 3 to 5 years.

Announcement

Quadient Named a Leader in 2026 SPARK Matrix™ for Customer Communications Management


Quadient Named a Leader in 2026 SPARK Matrix™ for Customer Communications Management

Blog

Print and Mail Outsourcing 101


In this article, we take a closer look at what mail outsourcing fully entails, its benefits, and what you should consider when choosing an outsourced mail provider.

Blog

AR Collection Call Scripts: Best Practices and 3 Examples


Stuck on what to say to customers when it comes time to make the collection call? You're not alone. Dive into this blog post outlining the latest best practices for collection call scripts and start getting customers to pay on time.

Blog

Why Wait? Incremental CCM Modernization Delivers Immediate Impact


Learn how an incremental modernization approach allows you to rapidly transform client communications without overhauling legacy systems.

Blog

Do windowed envelopes put customer privacy at risk?


While windowed envelopes are synonymous with transactional mail, they hold potential risks. Learn how to deliver a compelling as well as compliant customer experience with on-envelope printing. Ensure secure and accurate customer communications and prevent costly surprises with Quadient's digital printing, document, and mailing automation solutions.

Article

Quadient connaît une année record pour ses solutions haut de gamme de traitement du courrier


Quadient annonce avoir franchi une nouvelle étape en 2021 en livrant plus de 100 unités de son système de plieuse-inséreuse haute performance, la DS-1200 G4i, en une année. Quadient continue de montrer sa résilience et de progresser sur le segment des prestataires de services d'impression et de courrier.

Blog

Why Your AP Team Needs A Payment Automation Solution


Explore everything you need to know about payment automation; from the basics behind the technology to what to look for in an ideal software for your AP team.