Resources

Guidance and perspectives on all things automation, communication and efficiency.

Quadient's knowledge and resources hub brings together guides, case studies and thought leadership from the experts engineering the future of business automation, customer communications and finance operations.

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Knowledge Hub Article

Best shipping rates for small business


How to get cheap shipping rates for your small business? Refer to this ‘cheat sheet’ to learn how to negotiate rates, compare carriers, and save money.

Blog

Why follow-up matters to your customers and how to get it right


The customer experience advantage: Why follow-up matters to your customers and how to get it right

Blog

Unlocking Access to Public Benefits: How Omnichannel Communication Bridges the Awareness Gap


Learn how omnichannel Customer Communication Management (CCM) platforms overcome the barriers of public service program awareness with streamlined communication that ensures no eligible client is left behind.

Blog

The emerging power of the disability market: tapping into a $1.9 trillion opportunity


Learn how the disability market represents a $1.9 trillion opportunity and why inclusive design and accessibility can drive growth, loyalty, and brand impact.

Article

Quadient Enhances its Flagship Customer Communications Management Solution, Quadient® Inspire, with New Functionalities


Quadient announces general availability of Quadient Inspire R14, its award-winning customer communications management (CCM) solution.

Knowledge Hub Article

Why Quadient customers acquire mailing systems

Blog

Limitations of AI for accessibility


Learn why Artificial Intelligence (AI) cannot fully replace human expertise in digital accessibility remediation and the risks of relying solely on automation.

Blog

January 2024 USPS Rate Change


The U.S. Postal Service has recently unveiled its proposed price adjustments for 2024. Pending approval, these new postage rates are set to become effective from January 21, 2024, resulting in an approximate 2% increase in mailing services product prices.

Knowledge Hub Article

How digital tools are changing traditional business mailing


This article delves into how technology is transforming communication, enabling a more instantaneous and streamlined digital exchange.

Blog

Quadient Inspire Plug-in Now Available on the Salesforce AppExchange 


Find out how Quadient Inspire Plug-in for Salesforce Datasheet would be a powerful connector that extends the power of your CRM to your CCM strategy.