Increase Efficiency
Link your inbox to Quadient AR to automatically receive incoming mail directly to your AR workspace and eliminate the need to work across applications. Respond, forward and save emails directly to the customer record so that you can access the right information at the right time.
Categorize Effectively
Quadient AR ‘reads’ incoming mail to pick up on phrases and automatically categorize communications. This enables you to address all emails in the same category — such as customers raising a dispute or sending promises-to-pay — at once.
Customize Your Approach
Set up a variety of email templates within Quadient AR to make customer communications a breeze. Tailor your invoice due reminders — or even touchpoints like a Happy New Year message — and build these into your workflows to deliver a personalized collections experience.
Communications are customized and set on a cadence that works for the customer. This means we can maintain our tailored collection workflows and ensure our customers are looked after and incentivized to pay on time.
Featured Resources
The Dunning Letter Toolkit
Our Definitive Dunning Letter Toolkit contains six effective communications that will get you paid faster.
How to Make Your AR Customer-Focused
96% of customers are ready to leave organizations for bad service. Today, companies are reimagining their entire business. Read the article to learn how.
The Comprehensive Guide to Customer Communications
Learn the many benefits of how leveraging automated email communications is the smartest move you can make to increase both employee and customer satisfaction.