Managing accounts receivable shouldn’t feel like earning an advanced degree in finance software. Yet for many finance teams, AR has become overly complex, fragmented, and frustrating. Between disconnected systems, limited visibility, manual processes, and unhappy customers, it’s no wonder receivables often become a bottleneck instead of a growth driver.
That’s exactly why Quadient AR Express was created: to give growing businesses the essential AR tools they need—without unnecessary complexity.
The Real Challenges Behind Accounts Receivable
If you work in finance, these problems probably sound familiar.
Limited visibility into AR performance
AR is mission-critical, yet many teams struggle to access meaningful insights. Data lives across ERPs, CRMs, billing tools, and even filing cabinets, making transparency nearly impossible. In fact, employees can spend up to 30–40% of their day searching for information, slowing decision-making and collaboration across the business.
Too many systems, not enough connection
Small and mid-sized businesses often juggle dozens of SaaS tools. When finance systems don’t communicate, teams waste time switching between platforms—and every manual data transfer increases the risk of errors. Even a small error rate can lead to disputes, delayed payments, and damaged customer relationships.
Unstructured collections processes
Without defined workflows, collections become reactive. Teams rely on spreadsheets or gut instinct, treating every invoice the same—even though high-value or high-risk accounts demand more attention. The result? Late payments, inconsistent cash flow, and burned-out teams. Notably, 61% of late payments are caused by administrative errors.
A frustrating payment experience for customers
Today’s buyers expect convenience. According to Gartner, 75% of buyers prefer a rep-free experience. When customers are forced to call or email during business hours just to pay an invoice, delays are inevitable—and frustration grows on both sides .
How Quadient AR Express Simplifies Receivables
Quadient AR Express was built to address these challenges head-on, focusing on usability, visibility, and efficiency.
Unlimited user access
Accounts receivable impacts everyone—from finance leaders to sales teams. With unlimited user licenses, every stakeholder gets instant access to critical AR insights like aging reports, email success rates, and customer payment scores—all from a single dashboard.
Custom workflows that fit your business
Not all customers should be treated the same. AR Express allows up to three custom workflows, enabling teams to tailor outreach based on risk, invoice value, or customer behavior. Built-in best-practice guidance helps ensure those workflows deliver maximum impact.
Clear, actionable reporting
Instead of digging through unused reports, teams get instant visibility into what matters most: balances by aging bucket, invoices at risk, and collection performance. Everything is available the moment you log in, empowering faster, smarter decisions .
A self-service customer payment portal
Making it easier for customers to pay leads to faster payments. With AR Express, customers can securely access invoices, due dates, and payment options 24/7—on their own schedule.
Fast ERP integration
AR Express integrates seamlessly with NetSuite, Sage Intacct, QuickBooks Online, and Xero. Preconfigured API sync rules ensure accurate, real-time data flow, with most teams fully onboarded in just one week .
The Results Speak for Themselves
Organizations using Quadient AR Express report measurable improvements, including:
- 83% reduction in manual data entry
- 16 minutes saved per invoice
- 34% reduction in DSO
Those gains don’t just improve AR—they strengthen cash flow, customer relationships, and long-term business performance .
Ready to Transform Your Receivables?
Accounts receivable doesn’t have to be complicated. With Quadient AR Express, finance teams gain the clarity, structure, and flexibility they need to collect faster—without added complexity.
Ready to see it in action? Book a demo today and discover how simple AR can be.