Please rate the following capabilities of the solution based on your use of Quadient Impress.
In our November 2022 survey of 115 users of Quadient Impress our customers rated the capabilities of the solution. More than 90% percent of customers indicated that they were very satisfied or satisfied with the security of the system; more than 90% indicated that they were very satisfied or satisfied with the ease of use of the system and 90% indicated they were very satisfied or satisfied with the ongoing support that Quadient provided.
Secure system
Impress enables comprehensive management of your outbound document workflow. With a user-friendly dashboard, you can easily monitor the status of print and digital communications, whether they are batch output from back-office systems or individual communications generated from employees' desktops.
“Allows us to be able to have a better "closed loop" system for improved quality control.”
- IT Professional at a small business in the energy and utilities industry
Ease of use
It is important to select document automation software that is easy to use, as this can encourage employee adoption. If the software is overly complicated, it may cause frustration, and employees may resort to using old processes.
Quadient Impress offers a user-friendly platform with a clear and intuitive interface, allowing non-technical users to become proficient quickly and without the need for IT support.
“We were able to see how our mailing process would work with Impress and how fast, reliable, and user-friendly the solution was. We’ve realized we could easily empower our managers to undertake any of these mailings themselves. They’re able to process their own mailings in under 30 seconds!“
- Ashley Vos, Process Improvement Manager at RowCal
Ongoing support
Quadient is committed to serving our customers and supporting them to get the most value from our solutions.
“Quadient has been a value-add partner and continues to demonstrate responsiveness and collaboration with us.”
- Executive at a medium-sized Professional Services organization
