A hospitality group sees a 'game changing' improvement in team efficiency with Quadient AP

Challenge

The hospitality group relied on manual processes to handle 1,400 a month. Things were slow, scattered, and siloed. They had managers and approvers who were on-site at events but had no access to desktops or laptops. They needed to improve efficiency and accuracy and ensure they were paying vendors on time.

Solution

Quadient AP integrated seamlessly with their accounting software, Sage, for complete control over their entire AP process. They automated the invoice process and enabled real-time reporting on invoices as they progressed from purchase order through coding, approvals, and finally payments.

Results

• Began processing a greater volume of invoices more efficiently and ensured that the correct approver approved everything.
• No more duplicate invoices – Quadient AP flags duplicate invoice numbers.
• Missed or double payments have been eliminated.
• Smooth collaboration between remote and office teams – everyone looks at the same information that updates in real time.
• Vendors are always paid on time.

"Quadient AP definitely helps us process invoices more efficiently. And we can be sure the correct person approves everthing. It’s really a massive game changer from how it used to be.”

- Kristie Dutton, Finance Manager, Gibbons Hospitality Group