General contractor reduces manual workload and focuses on more strategic priorities with Quadient AP

Challenge

RSI was processing paper invoices by manually coding and distributing them to managers for approval. Issues with this process included lost or misplaced invoices, delayed approval periods, difficulty adding supporting documents to the invoice packet, and manual data entry into the accounting system.

Solution

To reduce the manual workload, RSI began exploring options for an AP automation provider. As a client of First Hawaiian Bank (FHB), they were introduced to Quadient’s AP solution. RSI successfully managed a higher volume of work without hiring additional staff, allowing their team to focus on more strategic priorities.

Results

• Pre-coded invoices helped save time and labor.
• Increased visibility for the team to monitor which invoices have been approved and which are pending.
• Ability to view and approve invoices through a mobile app without being desk-bound.
• The team gained more time to support value-added activities.

"We saw an immediate decrease in our AP workload and we’re able to focus on higher-value tasks.”

- Wes Mikuni, CFO at RSI