How a credit union restored mail tracking and cut costs by 90 percent with automation

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Focused businesswoman analyzing data on a laptop, overlaid with digital graphs and financial charts, symbolizing data analysis or financial technology.

When their postal provider discontinued tracking, this regional credit union was left with an unsustainable $6-per-letter workaround. With Quadient Impress, they regained full tracking for just $0.53 per item—cutting costs by more than 90% while streamlining operations.

Discover how automation helped the team maintain compliance, improve customer confidence, and free up staff—all without hiring or system overhauls.

Read the full case study.