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Des analyses pour anticiper l’évolution de l’expérience client

Explorez des contenus pratiques, des expertises et des newsletters dédiés aux communications clients, à l’automatisation des processus financiers, ainsi qu’au courrier et à la livraison de colis.

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Blog

Quadient customers are NPS leaders in the US Health Insurance market


Forrester’s recent Trends Report, “The US Net Promoter Rankings, 2022: Net Promoter Scores And Rankings For 221 Brands Across 13 Industries” includes information about trends in NPS scores for key industries.

Blog

The big risk reset: are you audit-ready in the time of SAS 145?


Stay compliant with SAS 145 and audit-ready. Learn how accounts payable automation improves audit readiness, reduces risk, and strengthens internal controls.

Blog

Customer Journey Mapping: A brand's GPS to loyalty and advocacy


Don’t assume a customer journey is a linear path. Find out more by clicking on our blog post.

Blog

What is Certified Mail®?


Read this blog from Quadient to learn everything you need to know about Certified Mail, and if it's the right solution for your business

Blog

Knowledge is Power: What Your Postage Meter Knows


Postage meters save businesses time and money, helping them get mail out quickly and professionally.

Blog

Quadient AP’s take on the Forrester Accounts Payable Invoice Automation Landscape, Q4 2023


Forrester is a leading provider of global research and advisory services. Here at Quadient AP, we’re proud to have been included in Forrester’s ‘The Accounts Payable Invoice Automation Landscape, Q4 2023’ report.

Blog

How can CIOs drive innovation with MSPs?


A Next-generation Support Managed Service Provider (MSP) can help CIOs of large enterprises can fuel innovation. Learn how.

Blog

20 statistics to understand the accounts receivable landscape in 2025


Explore 20 accounts receivable statistics that reveal today’s cash flow pressures, late payment trends, and why AR automation is becoming essential.

Blog

Accounts Payable 101: What payment terms are best for my business?


Discover the ins and outs of payment terms, their impact on business finances, and strategies for renegotiation in our blog post.

Blog

Online payments are both necessary and a vulnerability


The Quadient Accounts Receivable payment portal delivers ruthless security, providing PCI-DSS protection and peace of mind for customers and AR teams.