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Des analyses pour anticiper l’évolution de l’expérience client

Explorez des contenus pratiques, des expertises et des newsletters dédiés aux communications clients, à l’automatisation des processus financiers, ainsi qu’au courrier et à la livraison de colis.

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Blog

How WS Audiology boosted business by making the customer king


WS Audiology used Quadient AR by YayPay to optimize their accounts receivable process with a priority on customer experience. The result? A significant DSO reduction.

Blog

What is variance analysis and why does it matter?


Discover the power of variance analysis in assessing financial performance and how automation solutions can streamline your data analysis processes.

Blog

How do you migrate from a legacy CCM system in 2026?


A practical 2026 guide to legacy CCM data migration that includes a phased migration checklist, a comparison table of migration approaches, and a 7-step plan.

Blog

How automation helps finance teams tackle inflation


Learn how to leverage automation to combat inflation's impact on your finance team. Reduce Days Sales Outstanding (DSO) and optimize cash flow management for sustainable growth.

Blog

Why direct mail works in the digital age


While email, text messaging and social media platforms provide compelling ways to interact with customers, direct mail still has a significant role to play. The key to successful communications is getting the right channel mix.

Blog

Enhancing Microsoft Dynamics: How AP Automation Boosts Efficiency, Reduces Costs, and Improves Financial Visibility


Quadient AP automation by Beanworks integrates with MS Dynamics GP and NAV enabling your organization to eliminate manual processes and paper trails.

Blog

7 useful Excel functions & shortcuts for accountants


Discover seven useful Excel shortcuts, functions and formulae to help AP accountants save time and improve accuracy.

Blog

What is a Bad Debt Expense & How to Calculate it


How can you estimate the anticipated amount of bad debt? How do you calculate bad debt? Click here to delve into the importance of understanding bad debt.

Blog

5 Generations and Their CX Expectations: Exploring the Differences and Similarities


Discover how your business can branch out and target your customer communications at different generations.

Blog

Meet 2021’s CFO: A data-minded and future-forward leader


CFOs play a pivotal role in driving change within their organization. Understand how top finance professionals' role will evolve in 2021.