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Explorez des contenus pratiques, des expertises et des newsletters dédiés aux communications clients, à l’automatisation des processus financiers, ainsi qu’au courrier et à la livraison de colis.

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Blog

PDF accessibility – what does it mean and why is it important?


Ensuring PDF accessibility not only enhances user experience but also broadens reach and reinforces a company’s commitment to inclusivity. Streamline your document remediation process, achieve compliance with accessibility standards, and create a more inclusive and equitable digital experience with powerful enterprise PDF/UA automation.

Blog

Overcoming CCM migration challenges with managed services


Are you looking to migrate to a new CCM solution but worried your teams will be overwhelmed by endless IT and maintenance tasks? Learn how a Managed Service Provider (MSP) can help.

Blog

Post Presorting - Your Next Opportunity


Not sure whether post presorting or drop-shipping provides value to you? We can help you assess for your particular business needs. Contact us today.

Blog

How to check if your document is compliant and accessible


Learn how to test document accessibility using WCAG, PDF/UA, and Section 508 standards with automated tools and manual accessibility checks.

Blog

Intro to Interaction Experience Management (IXM)


Discover how IXM, an emerging customer experience technology market segment, is redefining how customer interactions and data collection is managed across channels.

Blog

The Beginning of the End for MERLIN


Many in the mailing industry are familiar with MERLIN® (Mail Evaluation Readability Lookup INstrument). It’s the machine used by acceptance clerks to test and verify mailings. Those that have been in the mailing industry for 10 years or more probably remember when MERLIN was first being rolled out and the amount of industry concern that it generated around measuring mail quality at the point of mail acceptance. Two events have recently occurred that are sending a pretty clear signal that MERLIN will soon be relegated to the list of relics that include the buggy whip.

Blog

How hard is it to be your customer? 2nd edition!


Learn the critical features and use cases of customer journey mapping sofware from journey mapping expert, author and founder of Heart of the Customer, Jim Tincher.

Blog

Introducing Quadient Accounts Payable Automation by Beanworks


Most great tech companies are built on an ambition so lofty it seems crazy to anyone outside the organization. For example, how could a Vancouver startup possibly believe they can become the essential accounting tool for half the world’s accounting teams? It’s a bold mission that requires hard work, commitment to innovation, and great partnerships.

Blog

Digital invoicing: Mastering the Shift Before Mandates Hit


Discover how digital invoicing helps SMBs cut costs, reduce exceptions, improve AP workflows, and prepare for evolving e‑invoicing mandates.

Blog

A Negative AR Balance: Why It Happens and How to Fix It


Discover the most common causes of a negative AR balance and how to fix them. Also find longer-term solutions that ensure that the issues do not become endemic.