Ressources

Analyses et recommandations sur l’automatisation, la communication et la performance opérationnelle

Le centre de connaissances et de ressources centralise guides, études de cas et analyses d’experts, portés par celles et ceux qui façonnent l’avenir de l’automatisation des processus métiers, de la communication client et des opérations financières.

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Article

Quadient étend sa présence en Europe et accueille 30 000 nouveaux clients avec l'acquisition de Frama


Quadient annonce l'acquisition de Frama, un important fournisseur de solutions de traitement du courrier et de gestion documentaire pour les petites et moyennes entreprises, desservant plus de 30 000 clients, principalement en Europe.

Blog

Changements aux tarifs et aux services des colis de Postes Canada 2023-2024


Postes Canada procède à des ajustements de prix pour les services et les colis domestiques, pour les Etats-Unis et internationaux. L'ajustement tarifaire est similaire à celui des années précédentes et permet de couvrir les coûts de manutention supplémentaires afin d'assurer le succès de la haute saison. Ces changements sont entrés en vigueur le 12 septembre et se poursuivront jusqu'au 15 janvier 2023.

Brochure

Break free from legacy systems to transform your customer communications


Inefficient operations, slow response times, and high maintenance costs can drag your business down. Don't let legacy systems hold you back.

Infographic

Accessibility and Your Customers


Discover how inaccessible customer communications impact real people and businesses. Learn why going beyond compliance is key to improving customer loyalty, CSAT, and CX.

Article

Quadient’s Inspire Flex Software Release Delivers Customer Experience Built for a Digital-First World


The latest release of Quadient's Inspire Flex offers 300+ enhancements that give users extended control over design and delivery of omnichannel CCM.

Article

Quadient Awarded Gold Medal by EcoVadis for its Commitment to Corporate Social Responsibility


Quadient receives EcoVadis Gold medal for third year in a row. Company also obtains “B” Score from CDP for its environmental stewardship.

Blog

Rebuilding customer communication templates (and how to make it less painful)


If you’ve been tasked with managing the rebuilding of your company’s existing customer communication templates, you’re in the right place. In this blog post, we’ll discuss the challenges of rebuilding your customer communication templates and actionable steps to simplify the process.

Blog

Quadient Named an IDC MarketScape Cloud Customer Communications Management Leader


Find out how Quadient positioned as a leader in the IDC MarketScape Cloud CCM 2022 and learn the key factors driving the success of Quadient Inspire!

Blog

How to simplify complex processes with all-in-one solutions


Discover how you can simplify your organisation's complex processes with digitised end-to-end processes and multi-channel communications management.

Blog

How to E-invoice


By making the transition from physical to digital invoicing SMEs are reaping the benefits of a more reliable, secure, traceable and streamlined process.