What are the main reasons you acquired your Quadient mailing system?
In this chart, customers indicate the primary reasons they chose to acquire a mailing solution, including:
Pay exact postage rates every time
Take advantage of lower postage rates Increase speed/productivity in processing mail
Automate the process of applying postage to outbound mail
Send more professional-looking mail
Send physical and appealing envelopes to increase open rates
Comply with industry regulations
How many mailing pieces do you send through your Quadient mailing system per month?
In this chart, customers of Quadient mailing solutions indicate how many mail pieces their organizations send on a monthly basis.
What are the main applications you use with your Quadient mailing system?
Customers of Quadient mail solutions indicate the main applications they apply their mailing automation technology to, including:
Apply priority mail postage
Apply standard marketing mail postage
Apply parcels postage
Apply carrier postage, e.g. FedEx, UPS, etc.
Prepare postal accounting reports
When selecting a Quadient mailing system, which of the following capabilities were most important to you?
In this chart, customers indicate the most important decision criteria when purchasing a mail solution, including:
Simple interface
Managing different-sized envelopes in the same batch
Speed of the system
Ergonomic design of the system
Integrated scale to weigh mail pieces to calculate mail postage
Ability to automatically feed large batches of envelopes
Ease of adding postage funds to the meter
Access to postage accounting reports
What benefits have you gained from your Quadient mailing system?
In this chart, customers of Quadient mailing solutions indicate the benefits that they obtained from implementation, including:
Ease of operation of the system
Operational expense savings
Compliance with industry regulations
Increased productivity in mailing operations
Compliance with regional carrier
More professional image of your organization
How does Quadient compare to other mail machine providers?
In this chart, customers compare Quadient mail solutions to competitive solutions available in the market, while considering:
Sales engagement, consultation process
Service technician support
Equipment features
Reliability of the equipment
Quadient's reputation
Customer support (by phone or web)
Please estimate the improvement impact of the Quadient mailing system in your organization.
In this chart, customers of Quadient mail solutions offer feedback on the benefits their organization obtained form implementing Quadient technology, including:
Increased productivity
Reduction in manual mail-assembly processes
Overall cost savings in mailing operations
Ability to process high document volumes
Increased open/response rates for outbound mail
Elimination of errors in applying postage rate
Employee/user satisfaction
Improved speed and deliverability rates to mail recipient
What are the main reasons you acquired your Quadient folder inserter?
In this chart, Quadient folder inserter customers offer feedback on the main reasons they purchased a folder inserter, including:
To comply with industry regulations
To send physical documents to increase open rates
To optimize postal spending by combining all correspondence into a single envelope
Improve document insertion accuracy
Save/reduce operational expenses
Increase mailing operation productivity
Automate mail assembly
How many envelopes do you send with your Quadient folder inserter per month?
In this chart, Quadient folder inserter customers indicated how many envelopes they are currently sending per month using their folder inserter equipment.
What type of mail do you use with your Quadient folder inserter?
In this chart, Quadient folder inserter customers indicated what types of mail they are sending using their equipment.
What folder inserter capabilities are most important to you?
In this chart, Quadient folder inserter customers indicate what capabilities are most important for them when selecting and using a mail folder inserter, including:
Minimal office noise disruption
Handling of varying inserts by envelope
Adding integrity to the insertion process (ensure the right document is inserted into the right envelope)
Customization of the inserts by envelope
Automation of the collation of inserts
Simple interface and operation
Speed of the system
Ease of use (set-up, loading paper, materials into the system)
What key benefits are you currently enjoying from your Quadient folder inserter?
In this chart, Quadient folder inserter users indicate which benefits they are currently enjoying including:
Compliance with industry regulations
Operational expense savings
Document inserting accuracy
Ease of operation of the system
Increased mailing operation productivity
How does Quadient compare to other providers for your folder inserter?
In this chart, folder inserter users indicate how they feel Quadient compares with other suppliers across the following criteria:
Sales engagement, consultation process
Service technician support
Equipment features
Reliability of the equipment
Quadient's reputation
Customer support (by phone or web)
Please estimate the improvement and impact of the solution in your organization.
In this chart, folder inserter users indicate the improvement and impact of the solution they purchased for their organization.
