Ressources

Analyses et recommandations sur l’automatisation, la communication et la performance opérationnelle

Le centre de connaissances et de ressources centralise guides, études de cas et analyses d’experts, portés par celles et ceux qui façonnent l’avenir de l’automatisation des processus métiers, de la communication client et des opérations financières.

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Blog

Limitations of AI for accessibility


Learn why Artificial Intelligence (AI) cannot fully replace human expertise in digital accessibility remediation and the risks of relying solely on automation.

Blog

January 2024 USPS Rate Change


The U.S. Postal Service has recently unveiled its proposed price adjustments for 2024. Pending approval, these new postage rates are set to become effective from January 21, 2024, resulting in an approximate 2% increase in mailing services product prices.

Blog

The most shocking cases of accounting fraud in 2021 and how to protect your business


Here are some notable instances of accounting fraud that made the news in 2021 and how to protect your business from these threats. Find out more.

Video

Inspire Days 2023: Deep Dive: Inspire Scaler


In this video from Inspire Days 2023 we explore Inspire Scaler’s role as Quadient’s next-generation production automation and integration component, with a focus on forthcoming enhancements to workflow development, scripting, job monitoring, production auditing, and more. Hear about advancements in support of container-based Inspire deployments, such as accessing images on Quadient’s container registry, and options for managing Inspire containers using services like Amazon ECS. Learn about exciting new enterprise integration capabilities - such as leveraging Scaler as an Apache Kafka consumer and producer, support for multiple JMS brokers, and using advanced authentication with Scaler’s APIs.

Blog

Quadient Recognized as One of 13 Notable Customer Journey Mapping Platform Vendors


Learn why Quadient was named a Notable Customer Journey Mapping Platform Vendor and how we support a broad array of extended use cases to drive next-level customer experience management.

Blog

2022 Analyst Report Roundup: Data to Back Your CCM-CXM Budget


Learn how we can help you build plans for the communication transformations that you need to stay competitive in 2023. Access these analyst reports today.

Blog

The power of customer journey orchestration


Learn why customer journey orchestration is the next step in the customer journey map, and how it can affect your business

Webinar

Protecting Profit Margins in an Inflationary Economy: Practical Strategies for Finance Leaders


As inflation continues to put pressure on profit margins, finance leaders are seeking new strategies to stay resilient. With core inflation still exceeding targets in both the U.S. and Canada, businesses must rethink how they manage costs, cash flow, and supplier relationships. In this timely webinar, you’ll explore actionable strategies to help your organization maintain profitability in a challenging economy.

Webinar

Our journey to digital: Lincoln Financial Group


In this on-demand webinar Lincoln Financial Group shares how they define digital and their successes and learnings as they continue to move forward into the future of digital.

eBook

The customer playbook for digitizing invoices


Creating, sending, and following up on invoices can take a toll on your already busy timelines. Manually generating and managing invoices is inefficient, time-consuming, and prone to human error. A recent customer survey revealed that over 3,500 Quadient customers have several paper-intensive processes in place, with invoices being the most common among them.