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Analyses et recommandations sur l’automatisation, la communication et la performance opérationnelle

Le centre de connaissances et de ressources centralise guides, études de cas et analyses d’experts, portés par celles et ceux qui façonnent l’avenir de l’automatisation des processus métiers, de la communication client et des opérations financières.

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Article

Quadient Recognized in Analyst Report on Top AI Use Cases for Finance Automation


The Forrester report, “Top AI Use Cases for Accounts Receivable Automation In 2025,” includes mentions of Quadient AR for cash application and payment notice.

Case Study

How a country club transformed efficiency with Quadient AP


Discover how a country club's adoption of Quadient AP improved vendor relationships and reduced receipt to payment from 21 days to less than 7 days.

Blog

Why follow-up matters to your customers and how to get it right


The customer experience advantage: Why follow-up matters to your customers and how to get it right

Blog

Why Your AP Team Needs A Payment Automation Solution


Explore everything you need to know about payment automation; from the basics behind the technology to what to look for in an ideal software for your AP team.

Blog

Unlocking Access to Public Benefits: How Omnichannel Communication Bridges the Awareness Gap


Learn how omnichannel Customer Communication Management (CCM) platforms overcome the barriers of public service program awareness with streamlined communication that ensures no eligible client is left behind.

Blog

Santa's secret for success


Christmas is about more than just presents; it's about the joy of connection and togetherness. Discover the miraculous benefits that Customer Communication Management (CCM) software would bring to the North Pole at its busiest time of year!

Blog

The emerging power of the disability market: tapping into a $1.9 trillion opportunity


Learn how the disability market represents a $1.9 trillion opportunity and why inclusive design and accessibility can drive growth, loyalty, and brand impact.

Article

Quadient Enhances its Flagship Customer Communications Management Solution, Quadient® Inspire, with New Functionalities


Quadient announces general availability of Quadient Inspire R14, its award-winning customer communications management (CCM) solution.

Blog

AR Collection Call Scripts: Best Practices and 3 Examples


Stuck on what to say to customers when it comes time to make the collection call? You're not alone. Dive into this blog post outlining the latest best practices for collection call scripts and start getting customers to pay on time.

Blog

Pushing the envelope on fundraising


On September 2, 2015, Bob Ruby lost his son, Cameron, to acute myeloid leukemia (AML) after a seven-month battle with the illness. Before Cameron passed away, he was granted a wish by the Make-A-Wish foundation. Since then, Bob has been tirelessly championing the cause and even involving Quadient, where he has been employed for over 30 years, to (literally and metaphorically) push the envelope on his fundraisers with Quadient Impress.