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Quadient: A New Name for Creating Meaningful Customer Experiences
White paper

Quadient: A New Name for Creating Meaningful Customer Experiences

Welcome to Quadient
Blog

Welcome to Quadient

We have spent the last 18 months working to unite three leading software providers under a net-new brand – Quadient. Quadient combines the capabilities of three Neopost sister companies...

CX Transformation Day 2017 – All Sessions

View All the Webcast Episodes

CX Transformation Day - All Sessions

 

Watch Now

Opening Remarks by Tamir Sigal
Video

CX Transformation Day: Opening Remarks by Tamir Sigal

Welcome message from Tamir Sigal, CMO of Quadient on the 2nd broadcast of the CX Transformation Day virtual event ...
CX Transformation Day: Keynote Presentation - The Big Reveal
Video

CX Transformation Day: Keynote Presentation - The Big Reveal

Tamir Sigal, CMO, along with Scott Draeger, M-EDP, VP of Product outline the big news regarding Neopost EDS...
CX Transformation Day: Customer Journey Mapping Myth-Busting
Video

CX Transformation Day: Customer Journey Mapping Myth-Busting

Annette Franz leads a panel of current and former Chief Customer Experience Officers from ADP, Yahoo and Emirates Airlines on customer journey mapping myth-busting...
CX Transformation Day: Big Data and Privacy in the context of the GDPR
Video

CX Transformation Day: Big Data and Privacy in the context of the GDPR

Attorney Elena Gil González and Quadient's Holger Wandt present on the intricacies of personal data, big data and the GDPR...
CX Transformation Day: Retailization in Insurance: Designing for Customer Trust
Video

CX Transformation Day: Retailization in Insurance, Designing for Customer Trust

Mukul and Eva of Monitor Deloitte on why the “retailization” movement will require insurers and brokers to adopt a retailer mindset...
CX Transformation Day: The Cutting Edge of Tomorrow, Fintech in APAC
Video

CX Transformation Day: The Cutting Edge of Tomorrow, Fintech in APAC

Liam Gilligan, Head of CBA's Innovation Lab in Hong Kong explores the cutting edge of technology and fintechs throughout the APAC region...
CX Transformation Day: The World of Marketing has Changed. Has the CMO?
Video

CX Transformation Day: The World of Marketing has Changed. Has the CMO?

Marchai Bruchey leads a panel of past CMOs on the role of the CMO. Times and technology have changed: has the CMO changed also? ...
CX Transformation Day: Closing Remarks by Mirza Baig
Video

CX Transformation Day: Closing Remarks by Mirza Baig

Closing remarks and a round of thanks by Mirza Baig, host of the InspireCast podcast ...
The World of Marketing Has Changed. Has the CMO?
White paper

The World of Marketing Has Changed. Has the CMO?

According to Forrester, 30% of CMOs will be let go for not mastering the blended skill set of design and analytics...
Investigating the forces shaping the customer experience battleground in the UK
White paper

Investigating the forces shaping the customer experience battleground

A Quadient research report...
eBook: Rise of the Customer Experience Executive
eBook

eBook: Rise of the Customer Experience Executive

As more and more products become commoditized, the key...
The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CXM)
White paper

The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CXM)

How to give CMOs and CXOs visibility...
eBook: The Future of Customer Experience
eBook

eBook: The Future of Customer Experience

To survive the economic downturn of 2008, organizations worldwide had to...
2017 Gartner Magic Quadrant for Customer Communications Management Software*
Analyst report

2017 Gartner Magic Quadrant for Customer Communications Management Software*

Customer communications management tools are evolving from supporting static, printed output and...
The Customer Experience (CX) Revolution
Infographic

The Customer Experience (CX) Revolution

Today, enterprise organizations see CX as a key business objective, not only for customer retention...
The new role of the CIO and COO
White paper

The new role of the CIO and COO

As ownership of customer communications shifts from IT to marketing, IT and operations leaders need to evolve to stay relevant...
Celent Case Study - BMO: Digital Transformation in Personal Banking 
Case study

Celent Case Study - BMO: Digital Transformation in Personal Banking 

BMO Bank of Montreal was recognized by Celent as the winner of the Model Bank 2017 award...
Quadient® Inspire Overview Brochure
Brochure

Quadient® Inspire Overview Brochure

Today, delivering an exceptional customer experience (CX) through personalized omni-channel communications is essential...
Don’t Waste Your Time With Customer Journey Maps
White paper

Don't Waste Your Time With Customer Journey Maps

The top 11 mistakes and best practices for designing an actionable customer journey map...
Virtual Event: CX Transformation Day
Event

Virtual Event: CX Transformation Day

Produced in partnership with DOCUMENT Strategy Media...
4 Keys to building compliance into CX design
White paper

Integrating Compliance into Innovation: Taking Control over Customer Communications

How your organization can leverage compliance as a source of competitive...
The verdict is in. Omnichannel vs. multichannel vs. cross-channel communications
White paper

The verdict is in. Omnichannel vs. multichannel vs. cross-channel communications

What’s the deal with all these channels?...
Quadient® Ignite Product Brochure
Brochure

Quadient® Ignite Product Brochure

Quadient® Ignite helps Service Providers revolutionize their businesses by taking advantage of efficiency gains that improve how their customer data is processed....
Quadient Overview Brochure
Brochure

Quadient Company Overview

Quadient, a Neopost Company, provides technology that enables organizations to create better experiences for their customers...
Inspire Days EMEA User Conference
Event

Inspire Days EMEA User Conference

The Inspire Days is a multi-day event with speakers covering a full spectrum of Customer Experience, Omnichannel Customer Communications and Data Quality topics. ...
Digital Customer Communications Management: The Sky’s The Limit for Print Service Providers
White paper

Digital Customer Communications Management: The Sky’s The Limit for Print Service Providers

How Print Service Providers are uniquely positioned to address the digital CCM...
The Authoritative Guide to Achieving Customer Experience (CX) Excellence
eBook

The Authoritative Guide to Achieving Customer Experience (CX) Excellence

Unlocking the Power of Customer Communications Management (CCM)...
Smart Data Management
White paper

Smart Data Management

This white paper gives an overview of the 4 key elements for business success through Smart Data Management. ...
The New Rules of Customer Experience in Asia Pacific
White paper

The New Rules of Customer Experience in Asia Pacific

A white paper by Tech Research Asia, sponsored by Quadient...
How organizations should prepare themselves for the GDPR
Infographic

How organizations should prepare themselves for the GDPR

This infographic gives you an overview of everything you need to know if you want to be prepared for the new European GDPR....
The CCM Maturity Model
White paper

The CCM Maturity Model

This white paper outlines a maturity model for CCM with the objective of helping enterprises understand where they are in their level of maturity, and demonstrates how you can...
The Future of Mobile Banking
White paper

The Future of Mobile Banking

How to build an agile and cost-effective communications platform that is part of a seamless, omnichannel experience...
Insurance and Customer Communications Management: Give Consumers What They Want
White paper

Insurance and Customer Communications Management: Give Consumers What They Want

Overcoming the hurdles of digital transformation...
Bank of Montreal - Key Achievements Infographic 
Infographic

Bank of Montreal - Key Achievements Infographic 

BMO (Bank of Montreal) and Quadient captured two prestigious awards for the deployment of Quadient Inspire...
What a new President Means for Healthcare Payers in the U.S.
White paper

What a new President Means for Healthcare Payers in the U.S.

How Health Insurance organizations can leverage modern customer communications management (CCM) solutions....
How to meet the Gold Standard for data privacy
White paper

How to meet the Gold Standard for data privacy

Tap into the opportunities the GDPR brings...
What is Customer Journey Mapping?
Video

What is Customer Journey Mapping?

Understanding your customers and the current state of their experience through customer journey mapping (CJM) is critical to your success...
Service Provider Industry Overview Brochure
Brochure

Service Provider Industry Overview Brochure

Quadient® is helping Service Providers worldwide capitalize on the relationships they’ve built to drive new revenue...
Healthcare Payers: engaging members in an evolving and competitive market
White paper

Healthcare Payers: engaging members in an evolving and competitive market

4 steps to achieving omnichannel excellence...
Quadient® Customer Journey Mapping Brochure
Brochure

Quadient Customer Journey Mapping Brochure

the only cloud-based journey mapping tool that incorporates the digital and physical touchpoints your customers interact with into your journey maps...
Customer Due Diligence
White paper

Customer Due Diligence: automated screening with High Precision Matching

automated screening with High Precision Matching...
CX Transformation Day Virtual Event (The role of the Chief Customer Experience Officer)
Video

The role of the Chief Customer Experience Officer

Speaker: Tamir Sigal, CMO at Quadient...
Customer Communications in 2025
White paper

Customer Communications in 2025

5 trends that will change the CX landscape over the next 10 years...
Forrester Wave™ : Customer Communications Management, Q2 2016
Analyst report

Forrester Wave™ : Customer Communications Management, Q2 2016

Forrester recommends 5 ways to win, serve and retain customers in this 2015 market study....
Quadient Inspire™ and Guidewire InsuranceSuite™
Brochure

Quadient Inspire™ and Guidewire InsuranceSuite™

You chose Guidewire InsuranceSuite™ to help you enrich your relationships, and quickly respond to market opportunities and threats...
Webinar Featuring Forrester and Bank of Montreal (BMO): The Customer Experience Ecosystem
Webinar

Forrester and Bank of Montreal (BMO): The Customer Experience Ecosystem

In this webinar, Rick Parrish of Forrester and Abe Karar, of Bank of Montreal share the steps organizations must take to meet their cx...
Banking is personal
Video

Banking is personal

Take a walk in your customers’ shoes and find out how Quadient is helping banks of all sizes meet the evolving needs of their customers...
10 upcoming communication trends in Asia
White paper

10 upcoming communication trends in Asia

How communication technology will change in the next 10 year for APAC businesses...
End of Banking Autocracy
White paper

End of Banking Autocracy

Study reveals that consumers need their banks to step up their CX game...
Mobile Advantage - Financial Services
Brochure

Quadient Mobile Advantage Overview

a low-code solution that enables you to create responsive, interactive, regulatory compliant, and highly individualized mobile and web experiences...
Creating an Insurance Customer Communications Portfolio
White paper

Creating an Insurance Customer Communications Portfolio

How to leverage an end-to-end customer communications management platform to increase efficiency and improve CX...
GMC Inspire Mobile Advantage SDK for Banking
Video

Quadient® Mobile Advantage for Banking

See how to extent the power of our award-winning customer communications management solution to your mobile banking apps....
The Proof Is In The...Well It's Everywhere.
White paper

The Proof Is In The...Well It's Everywhere

How to leverage an omnichannel workflow to eliminate silos and improve CX...
Mobile Banking by the Numbers
Infographic

Mobile Banking by the Numbers

"Mobile Banking by the Numbers" is an infographic that highlights 15 challenges and opportunities...
GMC Inspire Mobile Advantage SDK for Insurance
Video

Quadient® Mobile Advantage for Insurance

Extend the power of our award-winning CCM solution to your mobile insurance apps. ...
The Evolution of the CIO and COO in the Age of CX-Centricity
Infographic

The Evolution of the CIO and COO in the Age of CX-Centricity

As ownership of customer communications shifts from IT to marketing, IT and operations leadership roles are changing dramatically...
CX Transformation Day Virtual Event (Keynote: CX Transformation – What Does It All Mean?)
Video

What is CX Transformation?

Annette Franz, CCXP & Scott Draeger, M-EDP outline what is 'CX Transformation' ...
Quadient® DataEntry
Brochure

Quadient® DataEntry

Quadient® DataEntry prevents data pollution from entering the organization by detecting and merging duplicates, and cleansing and standardizing data at the point of entry...
Selecting the right CCM Platform: A Guide for Enterprises
White paper

Selecting the right CCM Platform: A Guide for Enterprises

This piece was designed to help guide enterprises through the process of selecting the right CCM solution for their business...
Quadient Bulk Mailer® Brochure
Brochure

Quadient Bulk Mailer® Brochure

Simplify your mailings, increase deliverability, navigate complex postal regulations and achieve the lowest postage rates with Quadient® Bulk Mailer®. ...
4 Steps to a Successful Migration
eBook

4 Steps to a Successful Migration

Today’s enterprises face a number of challenges including an increase in the number of communication channels...
One Platform to Rule them all: Consolidating Platforms for Managing Customer Communications
White paper

One Platform to Rule them all: Consolidating Platforms for Managing Customer Communications

Written by Madison Advisors...
Migrating from Pitney Bowes DOC1 to Inspire
Infographic

Migrating from Pitney Bowes DOC1® to Quadient® Inspire

This infographic illustrates the successful migration from Pitney Bowes DOC1(R) to Inspire...
CX Transformation Day Virtual Event (Future of CCM & CX)
Video

Future of Customer Communications Management (CCM) and Customer Experience (CX)

Speakers: Kaspar Roos, CEO of an international technology advisory firm and Arianna Valentini...
Heathcare Payers Industry Overview
Brochure

Heathcare Payers Industry Overview

Quadient’s® portfolio of integrated technologies helps Healthcare Payers bring together and activate the entire business in the name of better customer experience....
 CX Transformation Day Virtual Event (State Of Digital Banking In Asia Pacific)
Video

The State Of Digital Banking In Asia Pacific

Ketan Samani, Chief Digital Officer and Matt Dooley, Founder & MD of Connected Thinking...
Today’s Financial Services CX Roadblocks: A Forrester Study
Infographic

Today’s Financial Services CX Roadblocks: A Forrester Study

In October 2015, Quadient commissioned Forrester Consulting to evaluate how financial services are improving...
It’s Time to go Omni-Channel
Webinar

Why it’s Time for Service Providers to go Omni-channel

Learn how consumer demands have changed customer communications requirements and what service providers should consider before omni-channel investments...
Quadient® Data Services
Brochure

Quadient® Data Services

Quadient’s® cloud-based Data Services provides easy access to new value-add data quality services, data enrichment and mail tracking services to drive business growth....
Privacy compliance by Quadient
Brochure

Privacy compliance by Quadient®

Let privacy compliance help you build a positive customer experience...
Solving the Data Challenge
White paper

Solving the Data Challenge

Read this wite paper to learn about the five data challenges that organizations have to address before they will be able to confidently use data....
Intelligent Mail 201: What You Need to Know About Full-Service
Webinar

Intelligent Mail 201: What You Need to Know About Full-Service

This webinar offers a breakdown of Full-Service Intelligent Mail....
Retail Banking Industry Overview
Brochure

Retail Banking Industry Overview

Quadient’s® comprehensive portfolio of best-in-breed technologies helps retail banks bring together and activate the entire business in the name of better customer experience....
DataCleaner
Brochure

Quadient® DataCleaner

The complete, cost effective, plug-and-play data quality solution...
Quadient® Architect Product Brochure
Brochure

Quadient® Architect Product Brochure

Built for easy integration and maintenance, Quadient Architect is a comprehensive contact data quality solution that will meet the unique needs of your business....
Bulk Mailer: Go Beyond the Basics
Webinar

Bulk Mailer: Go Beyond the Basics

Watch this webinar to get helpful tips for leveraging Bulk Mailer to improve efficiency and help you get the most out of your solution....
Insurance Industry Overview
Brochure

Insurance Industry Overview

Quadient’s® comprehensive portfolio of best-in-breed technologies helps Insurance organizations bring together and activate the entire business in the name of better customer experience....
New Integrated Billing System for Ping An Bank
Case study

New Integrated Billing System for Ping An Bank

Ping An Bank partnered with Quadient to develop a customized solution...
Financial Services Industry Overview
Brochure

Financial Services Industry Overview

Quadient’s® comprehensive portfolio of integrated customer experience technologies help Financial Services organizations bring together and activate the entire business in the name of better customer experience....
DataHub & the European Privacy Regulation
Brochure

DataHub & the European Privacy Regulation

This document gives you a detailed overview of the privacy compliance functionality that DataHub comprise...
Enterprise Mailers Industry Overview
Brochure

Enterprise Mailers Industry Overview

Quadient helps enterprise mailers deliver a seamless omni-channel experience. Our integrated data processing and postal solutions make sending regulatory compliant mail simple....
Direct Mailers Industry Overview
Brochure

Direct Mailers Industry Overview

Quadient® is helping Direct Mailers worldwide navigate complex postal regulations, exceed client’s expectations for fast, efficient service, and grow their business by offering new value-added services without adding new skillsets....
Anticipatory CX - The Next Step In CX (on-demand session 3 of 9)
Video

How to Harness the Power of Anticipatory Customer Experience

Featuring Ryan Hart of Forrester Singapore...
Wealth Management Industry Overview
Brochure

Wealth Management Industry Overview

Quadient’s® comprehensive portfolio of best-in-breed technologies helps wealth management organizations bring together and activate the entire business in the name of better customer experience. ...
10 Upcoming Communication Trends in APAC 2016-2018
Infographic

10 Upcoming Communication Trends in APAC 2016-2018

Today, your competitors are already thinking about which technologies to invest in next...
Quadient® Ignite In 60 Seconds: Optimize
Webinar

Quadient® Ignite In 60 Seconds: Optimize

With Ignite, job processing time and efficiency improve dramatically. Find out how you can handle more jobs by leveraging the power of Quadient Ignite....
Digitalising and personalising the insurance customer journey
Video

Digitalizing and Personalizing the Insurance Customer Journey

This webinar looks at how insurers can step up to digitalize and customize the customer experience to compete better....
Life Insurance and Annuities
Brochure

Life Insurance and Annuities Industry Overview

Quadient’s® comprehensive portfolio of best-in-breed technologies helps Insurance organizations bring together and activate the entire business in the name of better customer experience....
Webinar: Transforming insurance in the age of IoT
Webinar

Transforming Insurance in the Age of IoT

One of the key consequences of IoT is that insurance providers will need to communicate with their clients far more frequently, flexibly and over a range of channels...
The State of Banking in the UK by the Numbers: an Infographic
Infographic

The State of Banking in the UK by the Numbers: an Infographic

A TNS survey of 2,084 UK 16 to 64 year-olds revealed that 43% of banking customers were either thinking of switching banks...
Webinar Recording: The Future of the Customer
Webinar

The Future of the Customer

Learn how consumer expectations have impacted the CCM industry...
Webinar: Best Practices in Customer Journey Mapping
Webinar

Best Practices in Customer Journey Mapping

Discover how Customer Journey Mapping tools make it easy for CX and Marketing executives to view – and take action to improve – their organization's entire portfolio of customer ...
Why Customer Experience Matters
Webinar

Why Customer Experience Matters for Service Providers

Learn how to reduce costs and time to market, drive higher margin/value services and how to sell CCM to your clients...
The Business Case for A Single Customer View
White paper

The Business Case for A Single Customer View

This white paper offers you a step by step guide to creating the business case for a Single Customer View implementation...
The New Rules of CX in Asia Pacific: The 12 Commands for 2020
Infographic

The New Rules of CX in Asia Pacific: The 12 Commands for 2020

With over half of the world’s population, Asia Pacific is a melting pot of diverse cultures and offers a mass potential of customers...
CX Transformation Day Virtual Event (Digital Disruption in FSI)
Video

Digital Disruption in FSI

Mukul Ahuja of Deloitte Canada delivers a compelling and insightful perspective on the next wave of digital disruptors...
Webinar: How GMC Software helps enterprise shape the customer experience, with research results by Ovum
Webinar

Shaping the Customer Experience, Featuring Research by Ovum

In this recorded webinar, Sue Clark, Senior Analyst at Ovum and Antoine Hemon-Laurens of Quadient discuss the key trends in customer experience and share...
3 Keys to Delivering Personalized Customer Communications
Video

3 Keys to Delivering Personalized Customer Communications

Attend this Quadient sponsored webinar to gain insights into how to address these challenges through these top 3 trends: CJM, Mobile and Data...
Compliance & Financial Services: Uncovering Key Challenges
Infographic

Compliance & Financial Services: Uncovering Key Challenges

This infographic illustrates the key trends affecting compliance professionals today...
P&C Insurance Brochure
Brochure

Property & Casualty Insurance Industry Overview

Quadient’s® comprehensive portfolio of best-in-breed technologies helps P&C insurance organizations bring together and activate the entire business in the name of better customer experience....
How to achieve your Single Customer View
White paper

How to achieve your Single Customer View

This white paper will walk you through the steps for preparing a Single Customer View in as little as three months...
What Communication/ Regulation Changes Will the New Administration Bring?
Webinar

What Communication and Regulation Changes will the New Administration Bring?

Uncertainty can breed anxiety and fear, but it also creates room for opportunity. Healthcare organizations must prepare now to ensure...
Brainworks Software
Case study

Brainworks Software

ERP for the newspaper industry shows the cost savings and flexibility of integrating Quadient Solutions...
Quadient® Ignite In 60 Seconds: Fuel Your Growth
Webinar

Quadient® Ignite In 60 Seconds: Fuel Your Growth

Executives in the printing and mailing industry know it is no longer business as usual...
Sub-Zero
Case study

Sub-Zero

Read the case study to see why customers are warming up to Sub-Zero...
How to prevent data pollution at the source
White paper

How to prevent data pollution at the source

It describes the background, definition and business impact of the application of the First Time Right-principle for data entry...
Case Study: Achmea
Case study

Case Study: Achmea

Read the case study to see how Achmea Care created a Single Customer View across millions of records...
Post Presort 101: The Basics
Webinar

Post Presort 101: The Basics

Find out what Post Presort can do for your business....
The Shamrock Companies
Case study

The Shamrock Companies

Integrated address management saves The Shamrock Companies three weeks a year....
MIDs, CRIDs and STIDs!
Webinar

MIDs, CRIDs and STIDs!

Confused by USPS IDs?  In this webinar, learn how to work with USPS® ID types....
Palletization: Requirements, Discounts and You.
Webinar

Palletization: Requirements, Discounts and You.

Once certain mail quantities are hit, palletization is a required and mandatory preparation method. Do you know the rules?...
Case Study: ING
Case study

Case Study: ING

Read the case study to see how ING stays ahead in banking with Quadient data quality solutions...
Maximizing Postal Discounts with Bulk Mailer
Webinar

How to Maximize Postal Discounts with Bulk Mailer

Find out how you can get the most out of your Bulk Mailer solution....
Learn how to build a foundation for excellent customer communications management.
Webinar

How to Build a Foundation for Excellent Customer Communications Management.

Brought to you by Quadient and Madison Advisors...
Bulk Mailer Business: Do More. Do Better. Grow your Business
Webinar

What is Bulk Mailer Business?

Bulk Mailer Business will help you expand your scope, eliminate bottlenecks and increase business efficiency. Watch this webinar to learn more....
JustID
Case study

Case Study: JustID

Read the case study to see how JustID deploys Quadient data quality solutions...
Post Presort: What you need to know about Quadient Ignite
Webinar

Post Presort: What you need to know about Quadient Ignite

Frequently, re-sorting is not easy, cost-effective or feasible. Find out how your organization can benefit from Quadient Ignite's post-presort functionality....
Case Study: Univé
Case study

Case Study: Univé

Read the case study to see how insurer Univé created A Single Customer View...
DataHub & the British Data Protection Act
Brochure

DataHub & the British Data Protection Act

This document gives you a detailed overview of the privacy compliance functionality that the DataHub comprises...
Zalsman Innovative Print
Case study

Case Study: Zalsman Innovative Print

Read the case study to see how Zalsman Innovative Print deploys Quadient DataCleaner for validation and optimiztion of customer data ...
Case Study: Center Parcs
Case study

Case Study: Center Parcs

Read the case study to see how Center Parcs deploys data quality for customer centric marketing...
Case Study: WWF
Case study

Case Study: WWF

Read the case study to see how WWF deploys data quality for operational excellence...
The Need for Customer Centricity in insurance
White paper

The Need for Customer Centricity in insurance

This white paper outlines how data management and a Single Customer View help insurances to comply with legislation and regulations....
Case Study: Propertize
Case study

Case Study: Propertize

Read the case study to see how Propertize handles sanction list processing in financing processes...
Case Study: Schufa
Case study

Case Study: Schufa

Read the case study to see how Schufa benefits from up-to-date trade register entries...
Case Study: Hitachi Capital
Case study

Case Study: Hitachi Capital

Read the case study to see how Hitachi Capital benefits from fully automated credit checking ...
Telemail adds Value to Statements
Case study

Telemail adds Value to Statements

After implementing Inspire, Telemail’s customers deliver statements that do more as they are now...
Stralfors Standardizes CCM, cuts Lead Time by 50% 
Case study

Stralfors Standardizes CCM, cuts Lead Time by 50% 

By standardizing their CCM on Inspire, Stalfors was able to: reduce lead times from 3 weeks to 3 days...
High Precision Matching at the heart of data management
White paper

High Precision Matching at the heart of data management

This white paper describes the value of a high-quality matching engine in your data management solution...
IFDS Improves Customer Experience
Case study

IFDS Improves Customer Experience

IFDS (International Financial Data Services) wanted to bring as much as 50% of...
GFP adds Value with Personalized Medical and Welfare Benefit Statements
Case study

GFP adds Value with Personalized Medical and Welfare Benefit Statements

Inspire dynamically transformed and personalized data from AS/400 production systems...
Quadient® Ignite: Innovative Ways to Reduce Costs and Grow
Webinar

Quadient® Ignite: Innovative Ways to Reduce Costs and Grow

Eliminate the need to write and maintain legacy custom code with Quadient Ignite....
ABnote helps Brazilian Bank, Bradesco, Engage Customers
Case study

ABnote helps Brazilian Bank, Bradesco, Engage Customers

ABnote, Bradesco‘s business partner, used Inspire to convert Bradesco’s transactional documents...
US Insurer Raises the Bar on Customer Communications
Case study

US Insurer Raises the Bar on Customer Communications

This national insurer adopted Inspire to seamlessly and quickly improve functionality in template design...
EDDM: Get all the facts so you can get all the benefits
Webinar

Reap the Benefits of Every Door Direct Mail (EDDM)

Get the must-know facts about Every Door Direct Mail (EDDM) from Kim Mauch, Sr. Product Manager at Quadient....
Leading Insurance company, La Caja, goes omnichannel with Inspire
Case study

Leading Insurance company, La Caja, goes omnichannel with Inspire

Inspire offered La Caja the ability to effectively design and deploy consistent...
Leading US Bank Streamlines Customer Communications
Case study

Leading US Bank Streamlines Customer Communications

A leading US bank was running different software on different platforms...
BAG knows data fuels successful relationship marketing
Case study

BAG knows data fuels successful relationship marketing

With too many software tools to deal with, and heavy reliance...
Quadient® Ignite in 60 Seconds: The Dark Side of Email
Webinar

Quadient® Ignite in 60 Seconds: The Dark Side of Email

Take 60 seconds to see how data services can protect your business from spam traps, viruses or cyber-attack....
ProCapital engages customers, ensures compliance
Case study

ProCapital engages customers, ensures compliance

ProCapital wanted to engage more fully with their customers and reduce costs...
Pondres successfully transforms its business with Quadient
Case study

Pondres successfully transforms its business with Quadient

Pondres sought a solution to support its growth strategy, providing true innovation...
Quadient® Ignite in 60 Seconds: Save Time & Money with post-presorting
Webinar

Quadient® Ignite in 60 Seconds: Save Time & Money with post-presorting

Find out how your business can benefit from entry point optimization...
5 ways to overcome marketing silos in Asia
White paper

5 ways to overcome marketing silos in Asia

How to meet customer expectations through centralization and collaboration...
Inspire enhances customer experience and streamlines internal practices for Dynamic Direct
Case study

Inspire enhances customer experience and streamlines internal practices for Dynamic Direct

By streamlining internal processes with Inspire, Dynamic Direct has aided its customers...
Fubon Bank: Account Statement Transformation with Inspire
Case study

Fubon Bank: Account Statement Transformation with Inspire

When it comes to a customer selecting their bank to manage their money – it’s personal...
Case Study: ColorDynamics
Case study

Case Study: ColorDynamics

Inspire Automates and Streamlines Processes for Commercial Printer, ColorDynamics...
Case Study: Eversfrank
Case study

Case Study: Eversfrank

The Eversfrank Group is one of Germany’s five largest independent print and media service...
Digital Alchemy drives memorable customer interactions among APAC businesses
Case study

Digital Alchemy drives memorable customer interactions among APAC businesses

With a single platform for multiple channels and personalization functionality...
Heeter Improves Efficiency, Delights Customer
Case study

Heeter Improves Efficiency, Delights Customer

Heeter integrated an email delivery application, Inspire to automate internal and external communications and...
NZ Post simplifies its customer communication management processes by selecting Quadient
Case study

NZ Post simplifies its customer communication management processes by selecting Quadient

When evaluating Inspire against the competition, New Zealand Post rated...
Orda Print turns challenge into positive ROI
Case study

Orda Print turns challenge into positive ROI

An important new client with complex requirements forced Orda Print to re-evaluate their old composition system...
Mailstreet relies on GMC Software to make the move to digital
Case study

Mailstreet relies on Quadient to make the move to digital

Mailstreet sought a solution to consolidate its customer communications management systems...
Do-Good.Biz
Case study

Do-Good.Biz

Read the case study to see how a new automation approach helped Do-Good.Biz achieve a 90% improvement in processing time...
NPA
Case study

NPA

Read the case study to discover how NPA is handilng handling irregular addresses in the UK...
Alphagraphics Seattle
Case study

Alphagraphics Seattle

Alphagraphics Seattle, one of the largest Alphagraphics business centers in the United States...
TBF Graphics
Case study

TBF Graphics

TBF Graphics has provided printing services for more than 20 years...
Copy Solutions
Case study

Copy Solutions

Copy Solutions added bulk mailing to their list of printing services in 1997...
Poinsettia Groves
Case study

Poinsettia Groves

Jeb Hudson is president of Poinsettia Groves, a Vero Beach, Florida-based gift-fruit...
CROWNMAX, Inc.
Case study

CROWNMAX, Inc.

Move Update: An Easy, Powerful, Money-Saving Solution...
Elite Print Services
Case study

Elite Print Services

Move Update Makes Updating Addresses A Lot Easier...
Quadient® Ignite In 60 Seconds: Increase Efficiency
Webinar

Quadient® Ignite In 60 Seconds: Increase Efficiency

See how a leading direct mail and communications company leveraged ignite...
BHB Mailing Services
Case study

BHB Mailing Services

Excellent Technical Support a Top Priority for Mailing Shop...
Webinar: Engaging the Empowered Customer with Healthcare Payer Insights
Webinar

Engaging the Empowered Customer with Healthcare Payer Insights

Discover proven strategies for digital deployment that improve member engagement....
Webinar: Emerging Technologies That Will Shape the Future of CCM & CX
Webinar

Emerging Technologies That Will Shape the Future of CCM & CX

In this webinar, we look at what upcoming and potentially disruptive technologies we expect are going to shape how business will communicate and interact with their customers...
Bulk Mailer Full Service Walkthrough
Webinar

Bulk Mailer Full Service Walkthrough

Customer data typically degenerates at 2% per month or 25% annually. 363,300 pieces of mail are sent through the USPS every minute....
Why CMOs must deliver on multi-channel communications: Omni-channel, Multi-channel and Cross-channel Defined
Webinar

Omni-channel, Multi-channel and Cross-channel - What's the Difference?

What do these terms really mean? How do they impact your business? Watch this video to find out....
The importance of contact centers
White paper

The importance of contact centers

How to measure costs to what business benefits organizations can gain from making contact data quality a priority...
Hitting the Moving Target of Insurance Customer Engagement
Webinar

Hitting the Moving Target of Insurance Customer Engagement

In this one-hour webcast recording, we explore the current, emerging and future customer expectations and provide examples of insurers who have modernized their CCM capabilities....
The Customer Experience Journey: Building the Voice of the Customer Programs
Webinar

The Customer Experience Journey: Building the Voice of the Customer Programs

Learn how developing an actionable customer journey map to gain a competitive advantage...
Bulk Mailer New Data Services
Webinar

What are Bulk Mailer Data Services?

Enrich your data with Bulk Mailer Data Services including head of household, name append, apartment number append and ECOS data....
Quadient® Ignite - Finding Ways to Fuel Your Growth
Webinar

Quadient® Ignite - Finding Ways to Fuel Your Growth

Find out how you can use Quadient Ignite to fuel your growth....
Becoming a Communications Service Provider
Webinar

Webinar Featuring Xplor

Becoming a Communications Service Provider...
Improve Your Mailings with Data Services
Webinar

Improve Your Mailings with Data Services

Increased delivery, improved accuracy, decreased costs....
Improve Direct Mail Results Up to 20% and More
Webinar

Improve Direct Mail Results Up to 20% and More

Learn simple steps to maximize response rates, when should you focus on quantity over quality, also measuring the true cost of direct mail...
A Non-Profit School
Case study

A Non-Profit School

Read to find out how a Non-Profit School reduced processing time by 98%....
Affiliated Computer Services (ACS)
Case study

Affiliated Computer Services (ACS)

It provides disbursement unit services for the state of Ohio’s child support system...
Essential Guide to Intelligent Mail
White paper

Essential Guide to Intelligent Mail®

It contains all the information you need to help get you started....
Improve Deliverability and Increase Revenue
White paper

Improve Deliverability and Increase Revenue

Find out how data quality can help you provide more efficient mailing services....
From Bulk Mailer Professional to Business
Webinar

Why Upgrade? Bulk Mailer Professional to Business

Better Performance, increased Functionality, an easy upgrade....
Avoiding the High Cost of Bad Addresses
White paper

Avoiding the High Cost of Bad Addresses

Discover how to avoid the negative consequences of incorrect addresses...
Grow Your Business with Data Processing Automation
White paper

Grow Your Business with Data Processing Automation

Discover how to reduce your data processing time by over 90%...
Quadient® Ignite Mailer Scorecard Capabilities
Webinar

Quadient® Ignite Mailer Scorecard Capabilities

Find out how you can regain control over your USPS® Mailer Scorecard....
Maximise Returns from your CRM System
White paper

Maximise Returns from your CRM System

This white paper describes how you can get the most out of your investments in any CRM...
DataCleaner for Service Providers
Brochure

Quadient® DataCleaner for Service Providers

Accelerate data processing efficiency to fuel business growth...
How GDPR can support your business strategy in 5 steps
Infographic

How GDPR can support your business strategy in 5 steps

The GDPR as value driver...
DataHub a Technical Overview
Brochure

Quadient® DataHub: a Technical Overview

Technical Overview : more detailed information on DataHub features such as onboarding, offboarding, user interface REST service etc....
Quadient DataHub
Brochure

Quadient® DataHub Overview

Build a Single Customer View based on complete and actual data...
Specialist Printing and Direct Mail
Case study

Specialist Printing and Direct Mail

Specialist Printing and Direct Mail of San Diego, California is a full-service direct mail company...
Sunset Chevrolet
Case study

Sunset Chevrolet

Andrea Jackson started using bulk mailing software about six months ago to simplify her mailing processes...
Customer Data Challenges
Infographic

Customer Data Challenges

This infographic gives you fact and figures about organization's struggles in data management and pointers on how to overcome these...
Quadient® DataHub
Brochure

Quadient® DataHub for Hospitals

the top data preparation tool for hospitals...
Darwill, Inc.
Case study

Darwill, Inc.

For more than 65 years, Darwill has worked to solve their clients’ most complex direct marketing and communications problems by delivering data-driven, integrated solutions...
CX Transformation Day Virtual
Webinar

CX Transformation Day Virtual Event (on-demand session 1 of 9)

Annette Franz, CCXP & Scott Draeger, M-EDP outline what is 'CX Transformation' and why CX is the new business imperative for...
DataCleaner: Duplicate Detection
Video

DataCleaner: Duplicate Detection

The video demonstrates how to use the built-in tooling to help you detect duplicate customers...
DataCleaner: Data Analysis
Video

DataCleaner: Data Analysis

The video introduces the many built-in functions that DataCleaner provides to help you analyze your data...
DataCleaner: How to Create a Job
Video

DataCleaner: How to Create a Job

The video demonstrates how easy it is to create and run a DataCleaner job...
Bulk Mailer Add-Ons: Simply Powerful Functionality
Webinar

Bulk Mailer Add-Ons

Bulk Mailer is designed to be expandable with a selection of add-on features that will enhance productivity and drive new revenues....
Data Quality Lifecycle
Video

Data Quality Lifecycle

The video introduces the DataCleaner. In the video, you'll learn how you can add value to the data your company relies on with DataCleaner...
DataCleaner Use Cases
Video

DataCleaner Use Cases

This video introduces you to the data functionality that is available with DataCleaner to help prevent the ill effects of bad data...
Quadient® Ignite In 60 Seconds: Integrating post-presorting with IGNITE
Webinar

Quadient® Ignite In 60 Seconds: Integrating post presorting with Ignite

Learn how Ignite services now include entry point optimization in a "hands-off" manner....
Privacy Compliance by Quadient®
Video

Privacy Compliance by Quadient®

See how Quadient helps you to respond quickly to GDPR data requests to drive an exceptional customer experience...
Bulk Mailer Training
Webinar

Bulk Mailer Training

7 basics steps for Bulk Mailer...